Senior Backend Software Engineer – Enterprise, Commerce
Hopper
Scala
Senior Manager – Engineering Operations
Mercury
full-time
Posted on:
Location Type: Remote
Location: Remote • California, New York, Oregon • 🇺🇸 United States
Visit company websiteSalary
💰 $239,000 - $298,900 per year
Job Level
Senior
About the role
- Drive the planning and execution of strategic initiatives across Engineering—which may cover hiring, onboarding, metrics, budgeting, and tooling—working closely with leadership to turn ideas into scalable systems.
- Design and execute programs to enable and expand AI adoption for coding assistance and in-product features.
- Partner with our Strategic Operations team to improve core processes like planning cycles and incident management to help Engineering execute effectively and adapt with scale.
- Act as orchestrator and glue for department-wide initiatives such as tech debt paydown projects, architectural investments, or improvements to the hiring process.
- Overall: build an environment of operational excellence—using data, context, and collaboration to raise the bar for how we work.
Requirements
- 6+ years of experience in Engineering Operations, Technical Program Management, Engineering Chief of Staff, or adjacent leadership positions in a fast-paced tech company.
- Experience managing complex engineering programs and initiatives at scale, and measuring impact through data.
- Experience bringing structure to ambiguity, managing through influence, and enabling senior ICs and managers to do their best work.
- Thoughtful systems thinking—you’re able to take a holistic view of the situation or engage with the details, depending on the need of the hour.
- Communicate clearly and with care, whether facilitating a leadership offsite, drafting an all-hands update, or aligning multiple teams around shared goals.
Benefits
- base salary
- equity (stock options)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Engineering OperationsTechnical Program ManagementData AnalysisAI AdoptionIncident ManagementProgram ExecutionMetrics ManagementBudgetingSystems ThinkingComplex Program Management
Soft skills
LeadershipCommunicationCollaborationInfluenceProblem SolvingAdaptabilityFacilitationStrategic ThinkingOrganizational SkillsHolistic View
