Join an amazing team that is consistently recognized for our achievements and culture
Own and lead the strategy, governance, and continual improvement of automated discovery capabilities
Ensure the CMDB remains accurate, complete, and reliable
Drive cross-functional collaboration to achieve comprehensive visibility into the IT environment
Establish standards, oversight, and optimization practices that preserve the integrity and value of CMDB data

Requirements

Minimum: Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience)
Preferred: ServiceNow Certified Implementation Specialist – Discovery or CMDB
ServiceNow Certified System Administrator (CSA) certification
Minimum: 7+ years of experience with IT discovery tools and CMDB platforms
7+ years of experience with ServiceNow Discovery, ITSM, CMDB platform
7+ years of experience with Service Mapping, Scripting & Automation using JavaScript (for ServiceNow scripting) and PowerShell, Python, or Shell scripting (for custom probes/sensors or integrations)
Preferred: Experienced with ITIL practices and ITSM tools
Experience in Agile project management methodologies.

Benefits

Competitive compensation
Flexibility to work from anywhere in the United States for most positions
Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
Medical, dental, vision, life, and pet insurance
401 (k) retirement savings plan with company match
Engaging work environment
Promotional opportunities
Education assistance
Professional and personal development opportunities
Company recognition program
Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ServiceNow DiscoveryITSMCMDBService MappingScriptingAutomationJavaScriptPowerShellPythonShell scripting

Soft Skills

leadershipcollaborationstrategygovernanceoptimizationcommunicationcross-functional teamworkproblem-solvingattention to detailcontinuous improvement

Certifications

Bachelor’s degree in Computer ScienceBachelor’s degree in Information SystemsServiceNow Certified Implementation Specialist – DiscoveryServiceNow Certified System Administrator (CSA)