Integration Analyst

Mercos

Analista de Integração position at Mercos focusing on ERP integration solutions. Collaborate with business managers to enhance client experiences and commercial success.

Posted 6/17/2026full-timeRemote • BrasilMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

CloudERP

About the role

Key responsibilities & impact

Act in a consultative capacity to develop integration scopes, understanding client requirements and proposing appropriate, realistic technical solutions
Collaborate with Business Managers on high-value accounts, providing technical support to advance commercial opportunities within the portfolio
Participate in and lead meetings with clients, ERP partners and internal teams, mediating interests with technical clarity and business perspective
Map clients' commercial processes to identify opportunities and anticipate technical challenges in integrations
Negotiate scope, address technical objections and propose viable alternatives when the initially desired approach is not possible
Support integrators with questions about integration mechanics, business rules and technical alternatives
Analyze integration issues and work directly with partners or clients to resolve them, exploring alternative approaches before escalating to technical teams
Document interactions and keep the CRM (Salesforce) up to date, ensuring visibility for all stakeholders
Capture and record product improvement suggestions based on scope analyses and recurring requests
Monitor project progress, KPIs and risks, keeping management informed
Complete the mandatory development track for Mplayers and build your IDP (Individual Development Plan) through 1:1s with leadership

Requirements

What you’ll need

Experience with solution architecture and system integration
Broad technical knowledge in:
Cloud computing
IT infrastructure
Data modeling and storage
Business Intelligence (BI), Big Data and analytics
Service-Oriented Architecture (SOA) and microservices
REST APIs, including JSON communication, pagination, soft deletes, throttling and sandbox/production environments
Experience with ERPs and their integration processes (e.g., Sankhya and Protheus)
Familiarity with testing/staging environments and technical integration processes
Experience with CRM systems (preferably Salesforce) for recording and tracking activities and projects

Benefits

Comp & perks

💰PLR - Profit and Results Sharing Program
🍎Home-office allowance + meal/food voucher on the Caju flexible benefits card
🤑Budget to set up your home office
🚑National Health and Dental insurance
👩🏽‍⚕️Access to Moodar for online psychological care (benefit extendable to family)
💻Access to an educational platform with full scholarships for undergraduate, postgraduate, short courses, languages and MBA
🏋🏼‍♀️Wellhub (formerly Gympass): app with access to partners for physical activities (gyms) and wellbeing partners for the physical, emotional and nutritional health of you and your family

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

solution architecturesystem integrationcloud computingIT infrastructuredata modelingbusiness intelligencebig dataanalyticsservice-oriented architecturemicroservices

Soft Skills

consultative capacitycollaborationnegotiationtechnical supportproblem-solvingcommunicationleadershipproject monitoringstakeholder managementdocumentation