Wholesale Representative

Mercola

Wholesale Representative managing B2B orders, account records, and buyer relationships for Mercola’s health and wellness products business. Supporting revenue growth through accurate service, cross-selling, and upselling.

Posted 8/5/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in high-volume order processing and customer account management, with a strong focus on accuracy and attention to detail. Proficient in utilizing CRM systems and Microsoft Excel to manage customer records and support sales initiatives.

Highest-signal resume keywords

High-Volume Order ProcessingCustomer Account ManagementMicrosoft Excel ProficiencyCRM System ExperienceWholesale B2B Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingCustomer Account AdministrationData AnalysisFormulasLookupsSortingFilteringPivot TablesPricing ComplianceInventory Management

Soft Skills

Attention to DetailOrganizational SkillsWritten CommunicationVerbal CommunicationCollaboration

Tools & Technologies

CRM SystemsOrder-Management SystemsDatabase Management

Industry Keywords

WholesaleB2BHealth ProductsWellness ProductsNutritional Supplements

About the role

Key responsibilities & impact

Process wholesale and B2B orders accurately from order entry through shipment
Resolve returns, refunds, reships, deductions, and customer issues promptly
Review purchase orders, pricing, quantities, and terms before release
Prepare Certificates of Analysis, vendor forms, new item documentation, and account paperwork
Verify new wholesale accounts and maintain complete customer records
Build relationships with wholesale buyers and support the outside sales team
Grow existing accounts through cross-selling, upselling, and customer education
Monitor pricing policies, account compliance, inventory availability, and product dating
Maintain CRM records, promotions, discounts, and account information
Serve as the primary contact for wholesale phone and email inquiries

Requirements

What you’ll need

Exceptional attention to detail with consistently accurate work
Experience managing high-volume order processing or customer account administration
Strong Microsoft Excel skills, including formulas, lookups, sorting, filtering, and pivot tables
Excellent written and verbal communication skills
Strong organizational skills with outstanding follow-through
Ability to manage multiple priorities while maintaining accuracy
Experience using CRM, database, or order-management systems
Comfortable working independently while collaborating across teams
Preferred: Experience supporting wholesale or B2B customers
Preferred: Knowledge of health, wellness, or nutritional supplement products
Preferred: Experience with customer account management and inside sales support
Preferred: Familiarity with pricing compliance and wholesale account administration

Benefits

Comp & perks

Medical, Dental, and Vision coverage
Accident, Hospital Indemnity, and Critical Illness
Employee Assistance Program (EAP)
Employer Paid Life and AD&D Insurance
Optional Supplemental Life and AD&D Insurance
Short- and Long-Term Disability Insurance
Flexible Spending Accounts
Health Savings Accounts
Dayforce Wallet – get paid as you earn
Employee Discount
Retirement Planning (401k with matching contribution)
Pet Insurance
Wellness Program Offerings
Paid Time Off, accrued per pay period based on years of service, starting at 10 days annually
9 Paid Holidays per year, including 1 floating holiday
Collaborative team environment
Professional growth through increasing account ownership and responsibility
Stable, full-time employment