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Bilingual Account Executive
Merchant GrowthBilingual Account Executive at Merchant Growth connecting Quebec small businesses with financing solutions. Managing outbound inquiries and guiding merchants from conversation to funding.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in outbound sales, particularly in financial services, with a strong ability to qualify prospects and guide them through funding processes. Proficient in maintaining CRM records and delivering exceptional customer service while effectively communicating in both French and English.
Highest-signal resume keywords
Fluent FrenchProfessional English Proficiency2+ Years Outbound Sales ExperienceSalesforce ProficiencySalesloft Familiarity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Outbound SalesConsultative SellingFunding Application PreparationOpportunity QualificationMetrics-Driven Performance
Soft Skills
Strong Verbal CommunicationStrong Written CommunicationSelf-MotivatedResults-OrientedObjection Handling
Tools & Technologies
SalesforceSalesloft
Industry Keywords
Financial ServicesFintechCustomer ServiceProspectingNegotiation
About the role
Key responsibilities & impact- Build and manage your own pipeline of net-new prospects through outbound calling, inbound leads, and referral sources.
- Serve as Merchant Growth's primary point of contact for Quebec-based prospects.
- Consistently meet or exceed daily, weekly, and monthly activity and opportunity targets (calls, emails, and qualified opportunities created).
- Qualify prospective merchants' financing needs and match them with the right product and funding structure.
- Coordinate, negotiate, and prepare funding applications and terms, guiding merchants through the process from first conversation to funding.
- Maintain accurate, up-to-date records in Salesforce and Salesloft.
- Handle objections with confidence and professionalism.
- Deliver a consistently high standard of customer service at every touchpoint.
Requirements
What you’ll need- Fluent French (spoken and written) is required
- Professional English proficiency is also required for internal collaboration, CRM documentation, and cross-team communication.
- 2+ years of outbound, phone-based sales experience, ideally in financial services, fintech, or another fast-paced, metrics-driven environment
- A diploma or degree, or an equivalent combination of education and experience
- Strong verbal and written communication skills, with a consultative, confident approach to selling and handling objections
- Comfortable spending the majority of the day on the phone
- Self-motivated and results-oriented, with the judgment to work independently in a fast-paced, target-driven environment
- Familiarity with CRM tools such as Salesforce and Salesloft (or similar)
Benefits
Comp & perks- Comprehensive group health benefits (Life, AD&D, Extended Health & Dental, and Travel Insurance)
- Monthly company-wide Lunch & Learns and team events
- A flexible work arrangement that is remote, with the option to work from our Vancouver (Gastown) office