Mercer Advisors

Senior Manager, Revenue Operations

Mercer Advisors

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $140,000 - $160,000 per year

Job Level

Senior

About the role

  • Build trusted, consultative relationships with leaders across Sales, Client Development, Marketing, Finance, and Product.
  • Serve as a strategic advisor—translating business priorities into operational models and actionable insights.
  • Facilitate alignment across diverse stakeholder groups, creating clarity and shared ownership around key initiatives.
  • Navigate complex, matrixed environments with a focus on communication, collaboration, and measurable outcomes.
  • Lead planning, execution, and governance of major revenue operations initiatives.
  • Manage complex projects from concept to completion, ensuring transparency, accountability, and timely delivery.
  • Strengthen Mercer’s GTM rhythm through consistent processes across prospecting, QBRs, and pipeline management.
  • Develop the documentation, frameworks, and operational playbooks that enable scale and repeatability.
  • Own development of analytical models, dashboards, and KPIs that help GTM leaders make informed decisions.
  • Deliver analysis that illuminates pipeline health, forecast trends, channel performance, and client lifecycle metrics.
  • Apply deep knowledge of SaaS and subscription metrics to strengthen predictability and long‑term revenue visibility.
  • Partner with Data/BI teams to ensure accuracy, accessibility, and integrity of GTM data.
  • Enhance Salesforce workflows, reporting, and data quality to improve efficiency and seller experience.
  • Collaborate with platform and enablement teams to optimize Mercer’s broader GTM tech stack.
  • Assess and recommend tools that support scale, client engagement, and operational excellence across the revenue lifecycle.

Requirements

  • 7–10+ years in Revenue Operations, Sales Operations, or related roles.
  • Experience working in a SaaS or technology company, with a strong command of subscription metrics (ARR, churn, retention, expansion, CAC, LTV, etc.).
  • Proven ability to influence and partner with executive and cross‑functional stakeholders.
  • Strong project and program management skills with a track record of leading large, multi‑team initiatives.
  • Analytical depth, paired with the ability to translate complex data into insights and recommendations.
  • Proficiency in Salesforce and familiarity with BI platforms (e.g., PowerBI, Tableu, Domo, etc.)
Benefits
  • Company Paid Basic Life & AD&D Insurance
  • Company Paid Short-Term and Long-Term Disability Insurance
  • Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance
  • Three medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan.
  • Health Savings Account (HSA) with company contributions on a per pay period basis if enrolled in either HDHP medical plan.
  • Two comprehensive Dental Plans
  • Vision Insurance Plan
  • Dependent Care Savings Account for child and dependent care.
  • 14 Company Paid Holidays with a full week off at Thanksgiving.
  • Generous paid time off program for vacation and sick days
  • Employee Assistance Plan
  • Family Medical Leave
  • Paid Parental Leave (6 weeks)
  • Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (6 weeks) to provide time for recovery, baby bonding, and enjoying your family time.
  • Adoption Assistance Reimbursement Program
  • Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life’s challenges and more.
  • 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match
  • Pet Insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
revenue operationssales operationsproject managementprogram managementanalytical modelsKPI developmentdata analysissubscription metricsSaaS metricspipeline management
Soft Skills
consultative relationshipsstrategic advisingcommunicationcollaborationinfluencingstakeholder managementtransparencyaccountabilityclarityownership