Mercer Advisors

Senior Product Manager

Mercer Advisors

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Drive the execution of product initiatives from conception to launch, ensuring timely and high-quality delivery.
  • Lead a group of cross-functional engineers and designers to develop tools and platforms that enhance advisor efficiency and effectiveness.
  • Work with third-party service providers and influence their roadmaps to align with Mercer Advisors' goals.
  • Utilize data-driven insights to improve product performance and advisor satisfaction continuously.
  • Be ultimately responsible for the outcome and KPIs of the products you build.
  • Gather and prioritize requirements from financial advisory team to inform product development.
  • Prepare written requirements for each development sprint based on design, users, and engineers’ input for each feature.
  • Conduct user testing and gather feedback to ensure products meet the needs of advisors.
  • Integrate advisor feedback into product iterations to enhance usability and functionality.
  • Dive into the details of our operations and processes to find technology-powered solutions for improvements.
  • Identify opportunities for small and significant enhancements to our business processes through technology.
  • Influence and assist in maintaining software development lifecycle to ensure the Product Team is operating at peak efficiency.
  • Consistently engage in measuring the health and performance of our products and features to provide insights to drive informed decision-making and continuous improvement within our team.
  • Integrate AI capabilities into advisor workflows to drive growth.
  • Use data and machine learning to drive recommendation.
  • Leverage AI to make yourself and your team more effective at building.
  • Act as a liaison between advisors, internal stakeholders, and external partners.
  • Communicate product updates, insights, and performance metrics to senior leadership and stakeholders.
  • Ensure alignment of product goals with business objectives and advisor needs.
  • Mentor and guide junior product managers and team members.
  • Foster a collaborative and innovative team culture.
  • Bring a data-driven mindset and culture to our team, ensuring decisions are based on robust analytics and metrics.
  • Ensure that the product team adheres to best practices and industry standards.

Requirements

  • 5+ years in product management, ideally in financial services, wealth management, or B2B SaaS
  • Track record of shipping products that integrate with existing systems and workflows.
  • Experience in managing simultaneous complex projects from inception to successful completion.
  • Strong ability to translate complex business processes into clear product requirements.
  • Comfort with AI concepts and how to apply them to user-facing products.
  • Experience with building, managing & maintaining APIs.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Exceptional communication and interpersonal skills.
  • Ability to lead cross-functional teams and manage multiple stakeholders.
  • Demonstrated ability to drive product execution and delivery.
  • Bias toward action while delivering great products.
  • Comfortable with ambiguity and competing priorities.
  • User-obsessed—you start with advisor pain points and work backwards.
Benefits
  • Company Paid Basic Life & AD&D Insurance
  • Company Paid Short-Term and Long-Term Disability Insurance
  • Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance
  • Three medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan.
  • Health Savings Account (HSA) with company contributions on a per pay period basis if enrolled in either HDHP medical plan.
  • Two comprehensive Dental Plans
  • Vision Insurance Plan
  • Dependent Care Savings Account for child and dependent care.
  • 14 Company Paid Holidays with a full week off at Thanksgiving.
  • Generous paid time off program for vacation and sick days
  • Employee Assistance Plan
  • Family Medical Leave
  • Paid Parental Leave (6 weeks)
  • Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (6 weeks) to provide time for recovery, baby bonding, and enjoying your family time.
  • Adoption Assistance Reimbursement Program
  • Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life’s challenges and more.
  • 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match
  • Pet Insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementdata-driven insightsuser testingmachine learningAPIssoftware development lifecycleproduct executionfinancial servicesB2B SaaSAI integration
Soft Skills
analytical skillsproblem-solvingdecision-makingcommunication skillsinterpersonal skillsleadershipcollaborationmentoringadaptabilityuser-centric approach