Business Services Administrator

Menzies LLP

Administrator supporting Outsourced Business Services team at Menzies, a leading UK accountancy firm. Delivering comprehensive administrative support while ensuring smooth office operations.

Posted 5/19/2026full-timeWoking • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide comprehensive administrative support to the Outsourcing, Accounts, and HR Services teams.
Ensure smooth day-to-day office and reception operations.
Support a range of business processes and contribute to a welcoming and professional environment for clients and colleagues.
Client correspondence including telephone and video calls, letters and emails.
Monthly billing procedures including drafting bills.
Assisting with the preparation of proposals.
Upkeep of HubSpot for management of prospects and client pipeline.
Support for office marketing and business development.
Running monthly and ad-hoc reports, e.g. for service line performance, including analysing the data.
Processing anti-money laundering, client onboarding and engagement/disengagement tasks.
Working with various teams and assisting with organising events/workshops.
Support for Partners, Directors, and Managers, with a variety of ad-hoc tasks, supporting internal projects, marketing initiatives and operational improvements including use of software such as Excel, Word, PowerPoint, Templafy and DocuSign.
Assistance with the expenses management and software disbursements.
Taking and directing calls or referring inquiries.
Provide occasional front of house cover including welcoming clients and guests.

Requirements

What you’ll need

Highly organised and proactive individual with strong administration skills and a keen eye for detail.
Confident using MS Office.
Comfortable managing a varied workload, prioritising tasks effectively while maintaining accuracy and meeting deadlines.
Excellent time management and communication skills.
Friendly, professional manner and enjoy building positive relationships with both colleagues and clients.
Reliable and flexible.
Experience in a similar environment or within hospitality, retail, or customer service would be advantageous but most importantly, you’ll demonstrate a helpful, can-do attitude and a genuine commitment to delivering an excellent client experience.

Benefits

Comp & perks

Career Development: From learning opportunities to career coaching, we’ll help you achieve your goals.
Competitive Benefits: Private medical cover, pension matching, and enhanced parental leave, to name a few.
Flexibility That Works for You: Agile working is embedded in our culture.
Perks That Go Beyond: From volunteering days to wellbeing initiatives, we care about your whole self.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

administrative supportbilling proceduresdata analysisclient onboardingevent organizationexpenses managementproposal preparationreport generationanti-money laundering processingmarketing support

Soft Skills

highly organizedproactivestrong administration skillsattention to detailtime managementcommunication skillsfriendly mannerrelationship buildingreliableflexible