Coach Recruiter – Operations Coordinator

Mento

Coach Recruiter & Operations Coordinator driving Mento's coach community growth through recruiting and operational excellence. Leveraging AI and human judgment to enhance processes and experiences.

Posted 7/28/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing high-volume coach recruiting processes, utilizing AI and data-driven strategies to enhance candidate experiences and operational workflows. Capable of fostering strong coach relationships and ensuring effective onboarding and training through innovative solutions.

Highest-signal resume keywords

AI-Driven Systems DevelopmentHigh-Volume Recruiting ManagementOnboarding and Training OptimizationData Analysis and Feedback UtilizationCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Recruiting ManagementOnboarding ProcessesData TrackingAutomation ImplementationWorkflow Optimization

Soft Skills

End-to-End OwnershipExceptional Human Experience CreationStrategic Execution

Tools & Technologies

AI ToolsAutomation FrameworksDashboardsLightweight Tools

Industry Keywords

Coach RecruitingCandidate ExperienceOperational WorkflowsCoach Lifecycle ManagementHuman Development

About the role

Key responsibilities & impact

Own and evolve coach recruiting
Manage the systems and daily momentum needed to scale a high-volume coach recruiting funnel, moving candidates from sourcing, referrals, and application review through interviewing, selection, and hiring.
Create a thoughtful candidate experience that reflects Mento’s culture and quality standards, and enables us to continue to attract top coaches.
Use AI, automation and data tracking to improve and evolve every stage of the process.
Set new coaches up for success from onboarding through activation
Manage the coach journey from offers through onboarding, training and coach readiness.
Ensure new coaches have a clear, organized, and supportive path to activation.
Improve onboarding and training workflows using AI, automation, templates, along with feedback and data analysis to identify gaps and recommend improvements.
Drive ongoing coach operations
Own the day-to-day workflows that keep the coach community running effectively while maintaining high coach satisfaction.
Manage coach communications, operational requests, documentation, process updates, and recurring programs.
Identify trends, gaps, bottlenecks, and recurring issues across the coach lifecycle and develop practical and AI-first solutions.
Partner cross-functionally to improve handoffs, clarify ownership, and ensure coaches receive timely support.
Help operationalize new coach programs, policies, tools, and product changes, using data and feedback to evaluate their effectiveness.
Build AI-first systems across the coach lifecycle
Use AI to redesign recruiting and operational workflows while preserving strong human judgment and connection.
Build prompts, automations, frameworks, dashboards, and lightweight tools that reduce manual work and improve consistency.
Test new approaches, measure their impact, gather feedback, and iterate based on quality, efficiency, and candidate and coach experience.

Requirements

What you’ll need

You thrive with end-to-end ownership
You use AI to build and evolve systems.
You balance strategy with hands-on execution.
You create exceptional human experiences.
You use data to drive action.
You care about coaching and human development.

Benefits

Comp & perks

Fully Remote - ability to work from anywhere with bi-annual team offsites
Competitive salary and equity
Medical, dental, vision, and a 401k plan
Unlimited vacation (We actually mean this! it's important to keep yourself fresh)
$500 home office stipend
Access to your own Mento Coach