Forward Deployment Engineer – Support Engineer, Director

Mento

Senior coach for technical leaders in forward deployment and support engineering at Mento. Providing 1:1 coaching and leading training sessions for personal growth and community engagement.

Posted 5/5/2026contractRemote • 🇮🇪 IrelandSeniorWebsite

About the role

Key responsibilities & impact

Providing 1:1 coaching to Mento members through virtual sessions using the Mento Platform & Tools.
Participating in ongoing training sessions to improve coaching abilities and skills.
Communicating with members via your Mento email or via chat in the Mento App in between sessions.
Being an integral member of the Mento coaching community by sharing coaching tools and insights — helping enhance our coaching practices and fulfill our mission of empowering people to thrive in jobs that they love.
Acting with kindness, respect, and empathy as an ambassador of the Mento community.

Requirements

What you’ll need

A senior executive responsible for forward deployment or support engineering with 15+ years experience managing teams and coaching individuals.
Team leadership experience carries significant weight — coaching certifications are valued but not required.
You have navigated the dynamic of carrying meaningful technical responsibilities while managing a team — and understand what it takes to delegate, prioritize, and lead through others without losing your technical edge.
You have experience leading teams through hypergrowth, rapid organizational change, or the transition from startup to scale — including building functions from scratch and hiring into ambiguity.
You understand how to influence and build credibility both internally and externally within a customer's organization.
You can help engineering leaders develop visibility and impact beyond their immediate teams.
Someone who wants to turn their people leadership skills into meaningful coaching skills. You’re excited about growing your coaching skills, and you bring a growth-mindset to the experience, regardless of how long you have been a coach.
Passionate about helping people advance in the workplace to build fulfilling careers and lives.
A person who is self aware, who has a high emotional IQ, and who cares about creating a safe space for others to risk being vulnerable.
Comfortable working in a constantly-changing startup environment.
Able to dedicate a minimum of 12+ hours per month to coaching at Mento for the next 24+ months.

Benefits

Comp & perks

This is a contract position in which coaches are paid per hour. On top of a flat hourly rate, we offer select bonuses that incentivizes engagement with our membership and community growth on our platform.
You must have the capacity to give a minimum of three to five hours per week towards Mento regardless of other commitments and how they may change.
You are able to work with Mento for a minimum of 24 months in order to build meaningful relationships with our members.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

coachingteam leadershipempathycommunicationinfluencecredibilityself-awarenessemotional intelligencegrowth mindsetadaptability

Certifications

coaching certifications