Menlo Security Inc.

Director, People Operations

Menlo Security Inc.

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $157,300 - $261,800 per year

Job Level

Lead

About the role

  • Design, build, and scale our global people operations infrastructure to support our growth. Relentlessly pursue efficiency and effectiveness in all processes, ensuring a superior employee experience.
  • Lead, mentor, and develop a high-performing People Operations team in the US and India, fostering a culture of accountability, continuous improvement, and customer service excellence.
  • Owns the employee service delivery model and acts as a point of escalation for complex employee inquiries and issues related to HR policies, benefits, and systems, ensuring timely and effective resolution.
  • Manage and optimize the company's Human Resources Information Systems (HRIS), ensuring data accuracy, security, and integrity across all employee records. Serve as the subject matter expert for HR technology, leading system upgrades, implementations, and training.
  • Develop, implement, and maintain efficient HR operational processes and policies, including those related to employee onboarding, offboarding, leave management, and performance reviews.
  • Ensure the organization's HR practices are in full compliance with federal, state, and local employment laws and regulations. Conduct regular audits of HR data and processes. Prepare and analyze HR metrics and reports for senior leadership to inform strategic decisions.
  • Manage all aspects of employee benefits programs, including enrollment, vendor management, and addressing employee inquiries.
  • Responsible for Immigration & Visa processing, Logistics & Project Management, coordinate Tax & Compensation matters, Policy Administration, Vendor Management and Employee and Manager Support.
  • Collaborate seamlessly with our COEs, People Business Partners, and other business leaders to ensure our operational framework enables our talent strategy.

Requirements

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 10+ years of progressive experience in Human Resources, with expertise in HR Operations and a minimum of 5 years of leadership in managing a global team.
  • Proven experience in leading large-scale HRIS implementations and migrations.
  • Deep expertise in building and scaling operational processes in a growth and global environment.
  • Strong knowledge of US and international labor laws, particularly in Europe and Asia.
  • Exceptional project management, organizational, and problem-solving skills with a high attention to detail.
  • A proven leader who can inspire a team and partner effectively with senior business leaders.
  • Proven experience in managing benefits administration.
  • Strong analytical and problem-solving skills, with a meticulous attention to detail.
  • Excellent leadership, communication, and interpersonal skills.
Benefits
  • All employees may be eligible to become Menlo Security shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Human Resources Information Systems (HRIS)employee onboardingemployee offboardingleave managementperformance reviewsHR metrics analysisbenefits administrationImmigration & Visa processingproject managementcompliance auditing
Soft skills
leadershipmentoringorganizational skillsproblem-solvingattention to detailcustomer service excellenceaccountabilitycontinuous improvementcommunicationinterpersonal skills
Certifications
Bachelor's degree in Human ResourcesBachelor's degree in Business Administration
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