Menlo Security Inc.

People Operations

• Design, build, and scale our global people operations infrastructure to support our growth. Relentlessly pursue efficiency and effectiveness in all processes, ensuring a superior employee experience.
• Lead, mentor, and develop a high-performing People Operations team in the US and India, fostering a culture of accountability, continuous improvement, and customer service excellence.
• Owns the employee service delivery model and acts as a point of escalation for complex employee inquiries and issues related to HR policies, benefits, and systems, ensuring timely and effective resolution.
• Manage and optimize the company's Human Resources Information Systems (HRIS), ensuring data accuracy, security, and integrity across all employee records. Serve as the subject matter expert for HR technology, leading system upgrades, implementations, and training.
• Develop, implement, and maintain efficient HR operational processes and policies, including those related to employee onboarding, offboarding, leave management, and performance reviews.
• Ensure the organization's HR practices are in full compliance with federal, state, and local employment laws and regulations. Conduct regular audits of HR data and processes. Prepare and analyze HR metrics and reports for senior leadership to inform strategic decisions.
• Manage all aspects of employee benefits programs, including enrollment, vendor management, and addressing employee inquiries.
• Responsible for Immigration & Visa processing, Logistics & Project Management, coordinate Tax & Compensation matters, Policy Administration, Vendor Management and Employee and Manager Support.
• Collaborate seamlessly with our COEs, People Business Partners, and other business leaders to ensure our operational framework enables our talent strategy.

Director, People Operations

Digital Marketing

• Own the tactical execution of digital marketing campaigns across various channels, including SEM, paid social, retargeting, and ABM.
• Manage the promotion and execution of webinars and virtual events, from setup to post-event follow-up, to drive registrations and attendance.
• Repurpose content for digital channels, assist with SEO optimization to improve organic traffic/conversions and support Generative Engine Optimization (GEO).
• Monitor campaign performance, analyze key metrics, and use data to optimize campaigns for improved conversion rates and ROI.
• Explore and implement new digital marketing tactics, including using generative AI to optimize campaigns and content.

Digital Marketing Campaigns Specialist

Sales

• Own territory, develop opportunities, and close deals within small to mid-sized accounts (500-2500 employees)
• Manage the full sales cycle from initial outreach through close
• Prospect and develop new business opportunities via outbound efforts and inbound leads
• Maintain an active pipeline of qualified opportunities and regularly update activity in Salesforce
• Collaborate with marketing to run targeted campaigns in your territory
• Tailor presentations and demos to address customer needs and articulate our value proposition
• Maintain accurate pipeline and forecasting in Salesforce
• Stay informed on industry trends, competitive developments, and product updates
• Build skills and experience to progress into an enterprise-level sales role

Mid-Market Regional Sales Manager

• Accelerate sales initiatives in the field calling on new and existing accounts in the patch
• Pitch Menlo Security’s technology to CTOs, CIOs, CISOs and security experts
• Effectively lead business and technical presentations, demonstrations and conversations with CXO- and VP-level audiences and channel partner leadership
• Independently prioritize and execute project tasks in a methodical and disciplined manner
• Set and manage expectations with senior stakeholders and team members
• Develop relationships with key partners for growth within their customer base
• Provide professional responses to customer RFPs / RFIs
• Represent the products, company values and brand at field events such as conferences and seminars
• Take ownership of the POC/Pilot process and assist prospects with initial configuration and orientation
• Capture requested features and provide feedback to Product Management, Sales management, Development, Support, Engineering and Marketing teams

Enterprise Regional Sales Manager

Sales Engineer

• Customer-focused, highly technical pre-sales Sales Engineer for the Japan market
• Collaborate closely with Regional Sales Managers and partner organizations
• Deliver product demonstrations, technical presentations, and solution proposals
• Articulate benefits of Menlo Security’s data security solutions to technical and non-technical audiences
• Research technical requirements and architect solutions to meet customer needs
• Understand customer business drivers, technical environments and security challenges
• Lead Proof of Concept engagements including deployment, configuration, training and issue resolution
• Provide reporting and feedback to Sales, Product Management and Engineering
• Act as subject matter expert on data security, data privacy, and compliance
• Enable regional partners and drive partner-led opportunities
• Work with customers to grow and expand implementation/integration of Menlo Security products
• Overnight travel throughout the region as required

Sales Engineer, Data Security

• Menlo Security role: knowledgeable, capable and charismatic leader hunting enterprise-level net new logos in the SaaS security space and serving as cross-functional team member and brand ambassador
• Successfully starting and growing a net new territory as the first RSM in DACH
• Defining and implementing a sales strategy for DACH
• Effectively build territory in the DACH region; lead business and technical presentations, demonstrations and conversations with CXO- and VP-level audiences within major enterprise accounts, as well as channel partner leadership and technical stakeholders
• Strong pipeline development experience; independently prioritize and execute project tasks in a methodical and disciplined manner
• Set and manage expectations with senior stake-holders and team members
• Work to make it easier for customers to do business with Menlo Security
• Maintain a personal presence and high visibility in the field; directly participate in customer activities and sales cycles in key markets and accounts
• Develop relationships with key partners for growth within their customer base
• Provide professional responses to customer RFPs / RFIs
• Represent the products, company values and brand to customers and at field events such as conferences and seminars
• Take ownership of the POC/Pilot process
• Capture requested features and provide feedback to Product Management, Sales management, Development, Support, Engineering and Marketing teams

Regional Sales Manager

Customer Success Manager

• Serve as the primary point of contact and trusted advisor for a portfolio of key customer accounts, including engagement with C-suite executives (CTOs, CISOs, Security Architects, etc.).
• Develop and maintain strong, positive relationships with customer stakeholders, aligning on business objectives and driving success throughout the customer journey.
• Conduct regular business reviews (e.g., Quarterly Business Reviews) to demonstrate ROI, review progress, and align on future strategic initiatives.
• Ensure customers continuously realize tangible value from their Menlo Security solutions, promoting optimal utilization and maturity of the platform.
• Work with customers to define clear success criteria and track progress against agreed-upon metrics; monitor KPIs such as NRR, GRR, NPS, adoption rates, and health scores.
• Drive contract renewals and identify opportunities for upsell and cross-sell within assigned accounts; manage renewal pipeline and forecasts.
• Cultivate customer advocates for references, case studies, and testimonials; act as the voice of the customer to Product, Engineering, and Support.
• Identify and mitigate at-risk accounts, developing and executing remediation plans.
• Maintain high level of technical understanding of Menlo Security products and integrations (SSO, Azure AD, Proxies, Cloud API, VMs, Firewalls) and assist with technical queries or escalate appropriately.
• Work closely with Sales, Marketing, Product, Engineering, and Support to ensure cohesive customer experience and shepherd customers through the optimal journey.

Full-stack Engineer

• Technical leadership of the Indian Web Isolation team responsible for Menlo Security’s remote browser technology.
• Extend and support remote browser technology on desktop and mobile platforms serving millions of users on Menlo’s worldwide cloud.
• Work areas may include Chromium internals, networking, video/audio, advanced HTML5 features, containerization, load balancing, scaling and cost-saving, all with a strong security focus.
• Participate in design and code review culture; collaborate with highly experienced team members.
• May lead to a more formal management position as the team grows; encourage candidates with deep systems-level experience in non-browser areas to apply.

Senior Engineer II – Isolation Engineer

• Manage the full sales cycle for small to mid-sized accounts in the Northeast territory, from initial outreach through close
• Prospect and develop new business opportunities via outbound efforts and inbound leads
• Maintain an active pipeline of qualified opportunities and regularly update activity in Salesforce
• Collaborate with marketing to run targeted campaigns in your territory
• Tailor presentations and demos to address customer needs and articulate our value proposition
• Maintain accurate pipeline and forecasting in Salesforce
• Stay informed on industry trends, competitive developments, and product updates
• Own your territory, develop opportunities, and close deals while building skills to progress into an enterprise-level sales role
• Coordinate with Regional Sales Managers targeting growth opportunities in the next tier of customers

Events

• Reporting to the North America & EMEA Marketing Leader and responsible for planning, organizing, and executing programs that generate new prospects and advance existing opportunities for the Menlo Security selling teams.
• Develop and manage end-to-end marketing plans for major security conferences (e.g., RSA Conference, Black Hat, GISEC, InfoSecurity Europe), including pre-show promotion, on-site activation, and post-show follow-up.
• Collaborate with sales and product teams to define major event objectives, messaging, content, and 1:1 meeting logistics.
• Manage event logistics, including booth design, vendor coordination, collateral development, and promotional activities.
• Support the development and execution of marketing programs tailored to the North America Federal market, including webinars, seminars, and targeted campaigns.
• Work closely with the Federal sales team to understand their needs and develop marketing initiatives that support their goals and align with company strategy and messaging.
• Measure success by reporting on leads generated, contribution to sales pipeline, and revenue growth attributed to the national and Federal marketing programs.
• Partner with sales, product marketing, corporate marketing, and demand generation teams to ensure integrated campaigns and consistent messaging.
• Develop compelling marketing content (e.g., emails, landing pages, social media posts, presentations) to support conference and Federal programs.
• NAE Corporate Events (50%) and Federal Marketing Programs (50%).

Director, People Operations

Digital Marketing Campaigns Specialist

Mid-Market Regional Sales Manager

Enterprise Regional Sales Manager

Sales Engineer, Data Security

Regional Sales Manager

Customer Success Manager

Senior Engineer II – Isolation Engineer

Mid-Market Regional Sales Manager

Senior Manager, Corporate Events