Technical Account Manager

Mendix

Drive successful adoption of advanced software solutions at Mendix. Build strategic relationships with senior stakeholders while guiding technical integration and product utilization.

Posted 7/1/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $160,000 - $270,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

The Technical Account Manager (TAM) is a post-sales technical lead responsible for driving the successful adoption, scaling, and self-sufficiency of advanced software solutions, including Mendix, Graph Studio, AI Cloud, and SAS Language Compiler tools.
Build trusted relationships with customer stakeholders like CIOs, CTOs, and enterprise architects. Serve as their strategic technical advisor.
Collaborate with AEs and Partner Managers to align technical adoption and growth priorities.
Maintain a clear view of customer architecture, advising on product integration.
Develop and own Customer Adoption Plans aligned to customer strategies, ensuring progress and alignment.
Lead technical kickoffs and adoption enablement activities (e.g., workshops, account reviews) to drive customer self-sufficiency.

Requirements

What you’ll need

Degree in computer science, engineering, or a related field; advanced degrees are welcome.
Demonstrated experience in technical customer management, consultancy, presales, or similar roles within software or technology.

Benefits

Comp & perks

Equal Employment Opportunity Statement
Pay Transparency Non-Discrimination Provision
California Privacy Notice

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Software SolutionsTechnical ConsultancyProduct IntegrationCustomer StrategiesTechnical Kickoffs

Soft Skills

Relationship BuildingStrategic AdvisingCollaboration