Application Support Engineer

Mendix

Application Support Engineer providing technical guidance for Mendix low-code platform. Managing customer issues and enhancing customer experience within the low-code environment.

Posted 6/19/2026full-timeRemote • California, Texas, Utah • 🇺🇸 United StatesMid-LevelSenior💰 $110,000 - $130,000 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloudJavaJavaScriptKubernetesSQL

About the role

Key responsibilities & impact

Independently manage and resolve platform and product issues for customers
Conduct in-depth investigation, reproduction, and troubleshooting of reported issues
Effectively communicate reported issues and insights to Mendix R&D, Product Management, and Customer Success Managers
Operate with minimal direction to efficiently resolve customer issues
Prioritize daily tasks based on problem severity and business impact
Establish and maintain clear customer expectations by adhering to Service Level Agreements

Requirements

What you’ll need

Bachelor of Science degree in Information Systems, Engineering, Computer Science, or equivalent
Proven communication skills, both written and verbal
Strong problem-solving capabilities
Technical proficiency in programming languages (Java, JavaScript)
Understanding of integration concepts (APIs, web services)
Knowledge of relational databases (SQL) and public Cloud technologies (AWS, Azure, Kubernetes)

Benefits

Comp & perks

Health and wellness benefits
Professional development opportunities
Incentive compensation based on job-related skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

JavaJavaScriptAPIsweb servicesSQLAWSAzureKubernetes

Soft Skills

communication skillsproblem-solvingindependencetask prioritizationcustomer expectation management

Certifications

Bachelor of Science degree