About the role
- Responsible for the timely collection of third party and private pay receivables.
- Reviews incoming correspondence and takes appropriate action.
- Responds promptly to inquiries.
- Analyzes accounts for errors, adjustments and credits, issuing corrected entries when necessary.
- Updates account information accordingly.
- Documents communications accurately and completely.
- Serves as a mentor and resource for less experienced staff.
- Ensures safe care to patients, staff and visitors and adheres to all Memorial Hermann policies, procedures, and standards.
Requirements
- High School Diploma or GED, preferred
- Prefer three (3) years hospital business office or medical related experience
- Some knowledge of business office, patient billing, or collection/reimbursement procedures in a healthcare setting preferred
- Ability to multi-task in a fast paced, high volume environment
- Proficient in Microsoft office with emphasis on Excel, 10-key and math
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
patient billingcollection proceduresreimbursement proceduresaccount analysisdata entry10-keymathematics
Soft skills
multi-taskingcommunicationmentoringproblem-solvingattention to detail
Certifications
High School DiplomaGED