Patient Account Representative I
Memorial Hermann Health System
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Responsible for the timely collection of third party and private pay receivables
- Reviews incoming correspondence and takes appropriate action
- Responds promptly to inquiries
- Analyzes accounts for errors, adjustments and credits, issuing corrected entries when necessary
- Updates account information accordingly
- Documents communications accurately and completely
- Ensures safe care to patients, staff and visitors; adheres to Memorial Hermann policies, procedures, and standards
- Promotes professional growth by meeting mandatory/continuing education and skills competency; serves as preceptor, mentor, and resource to less experienced staff
- Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences
- Other duties as assigned
Requirements
- High School Diploma or GED required
- Prefer two (2) years of hospital business office or medical related experience
- Some knowledge of business office, patient billing, or collection/reimbursement procedures in a healthcare setting preferred
- Ability to multi-task in a fast paced, high volume environment
- Proficient in Microsoft office with emphasis on Excel, 10-key and math
- Licenses/Certifications: (None)