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Director – Virtual Patient Care
Memorial Hermann Health SystemDirector of Virtual Patient Care responsible for leading virtual patient services at Memorial Hermann. Prioritizing high-quality care, clinical innovation, and team development in a healthcare setting.
About the role
Key responsibilities & impact- Provides leadership, direction, and support of virtual and remote patient care services across the Memorial Hermann Health System
- Ensures high-quality, patient centered virtual care in alignment with organizational goals
- Directs 24/7 virtual patient care operations
- Leads systemwide initiatives to advance clinical innovation and excellence in virtual care delivery
- Defines and monitors outcome measures associated with virtual patient care programs
- Develops and executes strategic vision for virtual care delivery in collaboration with system leaders
- Partners with nursing professional practice to develop and implement training and virtual care delivery models
- Maintains clinical competency
- Recruits, trains, and develops team members to support virtual patient care initiatives
- Manages department staff with accountability for performance and results of the team
- Establishes departmental scope of service, goals, and strategic plans
- Evaluates new developments and emerging technologies in the field and incorporates them into service delivery
- Collaborates with providers, peers and interdisciplinary leaders in evaluation of virtual care programs
Requirements
What you’ll need- Bachelor’s degree from an accredited school of professional nursing required
- Current state of Texas license or temporary/compact license to practice professional nursing
- Professional certification in clinical area or management within one year of hire preferred
- Five (5) years of progressive clinical experience
- Three (3) years of increasing levels of leadership responsibility
- Excellent oral and written communication skills
- Ability to work in an evolving healthcare environment
- Knowledge of productivity, financial operations, and reporting systems
Benefits
Comp & perks- Health insurance
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical competencyvirtual care deliveryoutcome measuresstrategic vision developmenttraining implementationperformance managementemerging technologies evaluationfinancial operations knowledgereporting systems knowledge
Soft Skills
leadershipcommunication skillsteam developmentcollaborationadaptability
Certifications
Bachelor’s degree in nursingTexas nursing licenseprofessional certification in clinical area or management