About the role
- Position is responsible for the timely collection of third party and private pay receivables
- Reviews incoming correspondence and takes appropriate action
- Responds promptly to inquiries
- Analyzes accounts for errors, adjustments and credits, issuing corrected entries when necessary
- Updates account information accordingly
- Documents communications accurately and completely
- Serves as a mentor and resource for less experienced staff
- Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards
Requirements
- Prefer three (3) years hospital business office or medical related experience
- Some knowledge of business office, patient billing, or collection/reimbursement procedures in a healthcare setting preferred
- Ability to multi-task in a fast paced, high volume environment
- Proficient in Microsoft office with emphasis on Excel, 10-key and math
- Day ONE benefits (medical, dental, vision)
- Hybrid environment
- 403B retirement match up to 6%
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
patient billingcollection proceduresreimbursement proceduresaccount analysisdata entryerror correctionadjustmentscredits10-keymath
Soft skills
multi-taskingcommunicationmentoringproblem-solvingattention to detailtime managementorganizational skillscustomer serviceadaptabilityteamwork