Memberstack

Technical Support Champion – Flexible, Contract Role

Memberstack

contract

Posted on:

Location Type: Remote

Location: Virginia • United States

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About the role

  • Help customers get set up with our product and get the most value out of it
  • Support existing customers and build processes for future scaling
  • Collaborate with peers to support the next 10,000 customers

Requirements

  • Entry-mid level role
  • You absolutely love helping people and solving problems together
  • You are passionate about web development
  • You are organized & pay close attention to detail
  • You are familiar with Memberstack
  • You can troubleshoot your way through a web development problem
  • Effective and empathetic writing + communication skills in English
  • Strong understanding of web development fundamentals
  • Basic-Intermediate understanding of HTML and CSS
  • Basic understanding of JavaScript
  • Proficient in building HTML/CSS websites from scratch
  • Experience working with Webflow
  • Experience with Zapier and/or Integromate
  • Nice-to-have: Squarespace, Duda, etc.
Benefits
  • Flexible, contracting role (10–20 hrs per week)
  • 100% remote and flexible
  • Work with a team that is invested in your success
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HTMLCSSJavaScriptweb developmenttroubleshootingbuilding websitesMemberstackWebflowZapierIntegromate
Soft Skills
problem solvingcustomer supportorganizationattention to detaileffective communicationempathetic writingcollaborationpassion for helping people