Account Manager

Meltwater

Account Manager at Meltwater managing and fostering growth within SaaS customer accounts. Collaborating with Customer Success and Renewals teams to optimize retention and account expansion.

Posted 7/17/2026full-timeMiami • Florida • 🇺🇸 United StatesJuniorMid-Level💰 $55,000 - $73,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management with a focus on developing customized account plans and strategies to drive customer retention and growth. Strong communication and collaboration skills are essential for nurturing relationships with key stakeholders and ensuring successful renewal negotiations.

Highest-signal resume keywords

Account ManagementStrategic ThinkingCustomer RetentionCommunication SkillsGrowth Target Achievement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account PlanningSales Process ImplementationCustomer Usage MonitoringRenewal Negotiation

Soft Skills

CollaborationProactive ApproachResults-Oriented Mindset

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Customer SuccessStakeholder Relationship ManagementExpansion Opportunities

About the role

Key responsibilities & impact

Manage, renew, and foster growth within assigned accounts
Focus on driving sustainable, long-term growth while overseeing renewals
Develop customized account plans and strategies aimed at optimizing customer retention and stimulating account growth
Identify and actively pursue expansion opportunities within accounts
Collaborate closely with the Customer Success team
Partner with Renewals Representatives to ensure robust account retention
Cultivate and nurture strong relationships with key stakeholders within assigned accounts
Monitor customer usage patterns to inform strategic renewal and product expansion approaches
Implement proactive sales processes to effectively counter competitive threats during renewal negotiations

Requirements

What you’ll need

A Bachelor's degree or higher is preferred for this role
A minimum of 2 years tenure in account management is desired
Strong strategic thinking and execution capabilities
Ability to develop effective account plans and strategies
A proactive approach to identifying and driving expansion opportunities within accounts
Refined communication and collaboration abilities
Results-oriented mindset with a focus on achieving growth targets and customer satisfaction
Excellent written and verbal communication skills in English.
Willingness to embrace the best of both worlds with our hybrid work schedule.
The ability to legally work in the country of hire is required for this position.

Benefits

Comp & perks

Comprehensive Paid Time Off & generous paid & unpaid leave policies
401K matching, life insurance, commuter benefits, and parental leave plans
Excellent medical, dental, and vision options
Collaborative, transparent and fun loving office culture
Accelerated professional development and growth programs