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Deal Desk Support Analyst
MeltwaterDeal Desk Support Specialist enabling Meltwater’s commercial teams to close high-value opportunities. Managing CPQ administration and supporting cross-functional teams in a hybrid role based in Cape Town.
About the role
Key responsibilities & impact- Provide operational and administrative assistance to Sales teams in CPQ and CRM.
- Assist in evaluating deal economics, against business rules and operational requirements.
- Support deal approvals, reviews, and compliance assurance processes.
- Partner with global Sales teams to drive efficient deal execution and provide support across multiple regions.
- Identify opportunities to streamline and improve Deal Desk processes.
- Assist in implementing standardized methodologies and best practices to enhance efficiency and effectiveness.
- Identify opportunities for improved sales efficiency and proactively work with sales to implement new business rules.
- Maintain familiarity with all business rules and understand their context to ensure compliance and efficiency.
- Demonstrate a thorough understanding of CRM and CPQ systems to effectively navigate and utilize them in deal management processes.
- Adhere to all company policies, procedures, and business ethics codes, ensuring compliance and integrity in all dealings.
Requirements
What you’ll need- Bachelor's degree from an accredited institution
- 2+ years of experience in Sales Operations or Deal Desk, equivalent experience within a Meltwater commercial team
- Proficiency in Sales business systems
- Knowledge of CPQ, Salesforce, Jira and NetSuite a plus
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities in English required; additional languages are a plus.
- Detail-oriented with the ability to manage multiple tasks and prioritize effectively.
Benefits
Comp & perks- Enjoy flexible paid time off options for enhanced work-life balance
- Meltwater demonstrates a commitment to your well-being by contributing towards Discovery Health , ensuring robust healthcare coverage
- Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
- Energetic work environment with a hybrid work style, providing the balance you need
- Benefit from our family leave program , which grows with your tenure at Meltwater.
- Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales Business Systems ProficiencyDeal Desk ProcessesDeal Economics EvaluationCompliance AssuranceStandardized Methodologies Implementation
Soft Skills
Problem-Solving SkillsDetail-OrientedCollaboration AbilitiesTask ManagementPrioritization Skills
Certifications
Bachelor's Degree