Deal Desk Support Analyst

Meltwater

Deal Desk Support Specialist enabling Meltwater’s commercial teams to close high-value opportunities. Managing CPQ administration and supporting cross-functional teams in a hybrid role based in Cape Town.

Posted 7/1/2026full-timeCape Town • 🇿🇦 South AfricaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Sales Operations and Deal Desk processes, with a strong understanding of CPQ and CRM systems. Proficient in analyzing deal economics and ensuring compliance with business rules while enhancing sales efficiency.

Highest-signal resume keywords

Sales Operations ExperienceCPQ KnowledgeCRM ProficiencyAnalytical SkillsCommunication Abilities

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Business Systems ProficiencyDeal Desk ProcessesDeal Economics EvaluationCompliance AssuranceStandardized Methodologies Implementation

Soft Skills

Problem-Solving SkillsDetail-OrientedCollaboration AbilitiesTask ManagementPrioritization Skills

Tools & Technologies

SalesforceCPQ SystemsJiraNetSuite

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Sales EfficiencyOperational RequirementsBusiness RulesComplianceBusiness Ethics

About the role

Key responsibilities & impact

Provide operational and administrative assistance to Sales teams in CPQ and CRM.
Assist in evaluating deal economics, against business rules and operational requirements.
Support deal approvals, reviews, and compliance assurance processes.
Partner with global Sales teams to drive efficient deal execution and provide support across multiple regions.
Identify opportunities to streamline and improve Deal Desk processes.
Assist in implementing standardized methodologies and best practices to enhance efficiency and effectiveness.
Identify opportunities for improved sales efficiency and proactively work with sales to implement new business rules.
Maintain familiarity with all business rules and understand their context to ensure compliance and efficiency.
Demonstrate a thorough understanding of CRM and CPQ systems to effectively navigate and utilize them in deal management processes.
Adhere to all company policies, procedures, and business ethics codes, ensuring compliance and integrity in all dealings.

Requirements

What you’ll need

Bachelor's degree from an accredited institution
2+ years of experience in Sales Operations or Deal Desk, equivalent experience within a Meltwater commercial team
Proficiency in Sales business systems
Knowledge of CPQ, Salesforce, Jira and NetSuite a plus
Strong analytical and problem-solving skills.
Excellent communication and collaboration abilities in English required; additional languages are a plus.
Detail-oriented with the ability to manage multiple tasks and prioritize effectively.

Benefits

Comp & perks

Enjoy flexible paid time off options for enhanced work-life balance
Meltwater demonstrates a commitment to your well-being by contributing towards Discovery Health , ensuring robust healthcare coverage
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need
Benefit from our family leave program , which grows with your tenure at Meltwater.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.