Insights Analyst

Meltwater

Join Meltwater as an Insights Analyst, transforming data into meaningful narratives for clients through quantitative and qualitative analysis. Collaborate and contribute to impactful reporting and strategic decisions.

Posted 5/26/2026full-timeMexico City • 🇲🇽 MexicoJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Join Meltwater's Client Insights team as Insights Analyst, where you'll play a key role in transforming data into meaningful narratives for our clients.
Contribute to bespoke reporting, using both quantitative and qualitative analysis to uncover trends, identify opportunities, and guide strategic decisions.
Take ownership of report delivery workflows, coordinating internally as needed to ensure insights are delivered with consistency, clarity, and impact.
Your work will blend data storytelling, critical thinking, and collaborative execution.
Interpret customer requirements, translate them into clear reporting deliverables including generating dashboards, query building and recurring or ad hoc report formats.
Conduct quantitative and qualitative analysis of earned and owned media data, including social listening outputs, news coverage, and content performance, to identify key narratives, opportunities, and risks.
Craft contextual insights based on performance metrics and KPIs, turning raw data into clear, concise storylines.
Maintain visibility across reporting timelines, proactively communicate progress or blockers, and ensure methodological consistency and quality across all deliverables.
Uphold visual and formatting consistency across deliverables, proofreading for clarity, data integrity, and narrative cohesion.
Address customer inquiries and concerns regarding delivered reports, contributing to training and initiatives to enhance team knowledge and efficiency.
Own the reporting workflow from setup to delivery, ensuring clarity in expectations, smooth coordination with internal teams, and high-quality outputs for clients.
Utilize Meltwater software, Excel, and PowerPoint to extract data, synthesize findings, and package insights in a way that informs strategic decisions.
Develop strategies to improve report quality and objectives based on client feedback, ensuring timely completion of deliverables with high quality by effectively coordinating with the team.

Requirements

What you’ll need

Bachelor's degree in a relevant field such as Social Sciences, Communications, Marketing, Media Studies, Data Analytics, or related fields emphasizing research and analysis.
0-2 years of relevant work experience (client-facing roles are advantageous).
Exceptional written and verbal communication skills in English, with a particular emphasis on proficient report writing in English.
Proficiency in Microsoft PowerPoint & Excel, including PivotTable, VLOOKUP, and similar functions.
Meticulous attention to detail, adept at handling recurring tasks and ensuring data integrity.
Proficient report writing skills, covering both qualitative and quantitative aspects.
Customer-focused mindset with a commitment to exceptional client servicing.
Critical thinking skills, facilitating insights derived from data analysis.
Strong interest in current affairs, mainstream media, and social media trends.
Comfortable working autonomously and collaborating effectively with remote team members, including reporting to managers situated in distant locations.
A keen interest in learning, adaptability, and resilience in a dynamic work environment.
Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week.
The ability to legally work in the country of hire is required for this position.

Benefits

Comp & perks

Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance.
Excellent medical, dental, and vision options
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisreport writingquantitative analysisqualitative analysisdata storytellingdashboard generationquery buildingperformance metricsKPI analysisdata integrity

Soft Skills

communication skillscritical thinkingattention to detailcustomer-focused mindsetcollaborationadaptabilityresilienceautonomyteam coordinationproblem-solving