Meltwater

Insights Analyst

Meltwater

full-time

Posted on:

Location Type: Hybrid

Location: Melbourne • Australia

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About the role

  • Contribute to bespoke reports and project management for clients
  • Collect, organize, and analyze customer research metrics
  • Ensure timely delivery of high-quality reports
  • Track deadlines and deliverables
  • Craft qualitative analyses based on KPIs
  • Address customer inquiries and concerns
  • Conduct quantitative and qualitative analysis of media data
  • Analyze mainstream and social media content
  • Utilize Meltwater software, Excel, and PowerPoint for reporting

Requirements

  • 2-4 years of relevant work experience (client-facing roles are advantageous)
  • Exceptional written and verbal communication skills in English
  • Banking/financial insights experience
  • Proficiency in Microsoft PowerPoint & Excel, including PivotTable, VLOOKUP, and similar functions
  • Meticulous attention to detail
  • Proficient report writing skills
  • Customer-focused mindset
  • Critical thinking skills
  • Strong interest in current affairs, mainstream media, and social media trends
  • Comfortable working autonomously
Benefits
  • Continuous growth environment
  • Mentorship opportunities
  • Inclusive leadership
  • Collaborative culture
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisqualitative analysisquantitative analysisreport writingKPI analysiscustomer research metricsExcelPowerPointPivotTableVLOOKUP
Soft Skills
written communicationverbal communicationattention to detailcustomer-focused mindsetcritical thinkingautonomous workproject managementtimelinessorganizationinterpersonal skills