Meltwater

Deal Desk Analyst

Meltwater

full-time

Posted on:

Location Type: Hybrid

Location: Cape Town • South Africa

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About the role

  • Partner closely with Commercial teams to support deal structuring, pricing, and commercial strategy throughout the sales and renewal cycle.
  • Review deal economics, contract terms, billing structures, and operational requirements to ensure deals are scalable, compliant, and executable.
  • Support contract negotiations by reviewing commercial terms, identifying risks, and coordinating with Legal, Accounting, Tax and Product teams as needed.
  • Manage and support deal approval workflows, ensuring accuracy, completeness, and adherence to internal policies.
  • Identify opportunities to streamline Deal Desk workflows and improve scalability as the business grows.
  • Help document, maintain, and evolve business rules, pricing guidelines, and approval frameworks.
  • Proactively work with Sales and RevOps to improve sales efficiency while balancing speed, risk, and governance.
  • Operate confidently within Salesforce (or a comparable enterprise CRM) and related commercial systems to manage deal data and workflows.
  • Collaborate with stakeholders across Sales, Finance, Legal, Sales Operations, and Revenue Operations to resolve issues and align on best practices.
  • Uphold Meltwater’s policies, procedures, and ethical standards in all commercial activities.

Requirements

  • Bachelor’s degree in Business Administration, Finance, Economics, or a related field.
  • 2+ years of experience in Deal Desk, Sales Operations, Revenue Operations, Commercial Operations, or a related function.
  • Proficiency with Salesforce or a major enterprise CRM is required; experience supporting complex deal workflows strongly preferred.
  • Prior experience supporting contract review, deal negotiations, or commercial terms is a plus.
  • Strong analytical mindset with a solutions-oriented approach to problem-solving.
  • Experience in B2B SaaS or a subscription-based business model is a significant advantage.
  • Familiarity with CPQ, NetSuite, Jira, or similar systems is a plus.
  • Excellent communication and collaboration skills, with the ability to engage confidently with Sales and senior stakeholders.
  • Fluency in English required.
  • Highly detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment.
Benefits
  • Enjoy flexible paid time off options for enhanced work-life balance
  • Meltwater demonstrates a commitment to your well-being by contributing towards Discovery Health, ensuring robust healthcare coverage
  • Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
  • Energetic work environment with a hybrid work style, providing the balance you need
  • Benefit from our family leave program, which grows with your tenure at Meltwater.
  • Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
deal structuringpricing strategycontract reviewdeal negotiationsanalytical skillsproblem-solvingB2B SaaSsubscription-based business modelcommercial termsworkflow management
Soft skills
communication skillscollaboration skillsdetail-orientedorganizational skillsability to manage multiple prioritiessolutions-oriented mindsetstakeholder engagementadaptabilityproactive approachgovernance awareness
Certifications
Bachelor’s degree in Business AdministrationBachelor’s degree in FinanceBachelor’s degree in Economics