Meltwater

IT Engineer I

Meltwater

full-time

Posted on:

Location Type: Hybrid

Location: Mexico City • 🇲🇽 Mexico

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Job Level

Mid-LevelSenior

Tech Stack

AWSAzureCloudGoogle Cloud PlatformJamfVoIP

About the role

  • Administer, optimize, and secure identity and access management systems.
  • Manage cloud infrastructure services.
  • Configure and maintain collaboration and productivity platforms.
  • Administer and support email systems, ensuring high availability and security.
  • Implement and maintain endpoint management solutions such as InTune and Jamf.
  • Oversee networking infrastructure to ensure secure and reliable connectivity in our offices.
  • Manage VOIP telephony and unified communications systems.
  • Maintain PKI and certificate management.
  • Develop and maintain IT documentation and processes.
  • Monitor system performance, proactively identifying and resolving issues.
  • Collaborate with security teams to implement and maintain best practices for protecting company assets.
  • Own and drive IT projects and initiatives that enhance the scalability and efficiency of IT operations.

Requirements

  • 3-5 years of experience in IT engineering, administration, or a related role.
  • Proficiency in administering identity platforms such as Entra ID.
  • Strong knowledge of networking concepts and experience with Meraki devices.
  • Experience with endpoint management tools like InTune and Jamf.
  • Knowledge of enterprise email and security solutions (Google, Exchange Online, Mimecast).
  • Familiarity with collaboration and productivity tools (Slack, Zoom, Jira, Confluence).
  • Understanding of IT security practices and certificate management (Digicert).
  • Hands-on experience managing cloud services (AWS, Azure, GCP).
  • Strong troubleshooting skills and ability to resolve technical issues efficiently.
  • Excellent communication and collaboration skills to work across teams.
Benefits
  • Enjoy private health insurance through MetLife for you and your dependents, complementing your state medical coverage
  • Benefit from a company-matched Savings Fund to help you grow your financial security
  • Receive monthly grocery vouchers to support your everyday essentials
  • Enjoy an additional day off on your birthday, promoting a healthy work-life balance
  • Complimentary CalmApp subscription for you and your loved ones because mental wellness matters.
  • Energetic work environment with a hybrid work style, providing the balance you need
  • Benefit from our family leave program, which grows with your tenure at Meltwater.
  • Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
identity and access managementcloud infrastructure servicesendpoint managementnetworking conceptsemail systems administrationsystem performance monitoringIT documentationtroubleshootingcertificate managementIT security practices
Soft skills
communication skillscollaboration skillsproblem-solvingproject managementinitiative