Sales Manager
Meliá Hotels International
full-time
Posted on:
Location Type: Office
Location: Durrës • Albania
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About the role
- Drive commercial success for Sol Tropikal Durrës by capturing, developing, and retaining key accounts across assigned segments and markets.
- Execute strategic sales actions aligned with the hotel’s Business Plan, ensuring revenue growth and brand visibility.
- Manage and grow local accounts, coordinate with Account Managers, and identify new business opportunities.
- Implement the sales action plan to exceed targets.
- Prospect new markets and collaborate with tourism organizations and DMCs.
- Be the main point of contact for account incidents, ensuring resolution and satisfaction.
- Prepare reports for Business Reviews.
Requirements
- Degree in Tourism, Hospitality, or Business.
- Advanced English. Local language is a plus.
- Understanding of M&E hotel operations.
- User-level experience with FOCUS, OPERA, and Microsoft Office.
- Familiarity with luxury services.
- Key competencies: Client Vision, Results & Customer Orientation, Change Management.
- Minimum 2 years in a similar role, preferably in cluster environments.
Benefits
- My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
degree in tourismdegree in hospitalitydegree in businessunderstanding of M&E hotel operationsuser-level experience with FOCUSuser-level experience with OPERAuser-level experience with Microsoft Officefamiliarity with luxury services
Soft Skills
client visionresults orientationcustomer orientationchange management