Event Assistant
Meliá Hotels International
full-time
Posted on:
Location Type: Office
Location: São Paulo • Brazil
Visit company websiteExplore more
About the role
- Attend to customers (in person or by phone), providing information and answering general questions about event organization.
- Set up event rooms and check all required infrastructure (room layout, equipment, coffee-break schedules, etc.).
- Provide full support to clients during events.
- Conduct post-event follow-up, verifying the client's satisfaction with the services provided.
- Prepare work orders for all operational departments.
- Manage room availability in coordination with your supervisor.
- Assist with any tasks required by the events department.
Requirements
- Basic understanding of sales principles and customer service practices.
- Proficiency in English.
- Proven track record of exceeding sales targets.
- Excellent interpersonal and communication skills.
- Strong customer-service focus.
- Friendly, helpful, confident and engaging personality.
- Basic administrative skills.
- Degree completed or in progress in Events, Hospitality, Advertising, Tourism, or related fields.
Benefits
- My MeliáRewards: Join our exclusive loyalty program and enjoy unique benefits and privileges.
- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide range of products and services that support an active, healthy lifestyle.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
event organizationroom setupinfrastructure managementwork order preparationpost-event follow-upsales principlescustomer service practicesadministrative skills
Soft Skills
interpersonal skillscommunication skillscustomer-service focusfriendly personalityhelpful personalityconfident personalityengaging personality