
Bar Supervisor
Meliá Hotels International
full-time
Posted on:
Location Type: Office
Location: Durrës • Albania
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About the role
- Manage daily operations of the bar outlets.
- Oversee daily and monthly inventory of glassware, dishware, cutlery, and decorations.
- Ensure accurate reporting of inventory and department performance.
- Supervise preventive maintenance and deep cleaning of bar equipment.
- Manage menus, liquor lists, and department promotions.
- Ensure proper operation of bar machines and equipment.
- Ensure compliance with hygiene, safety, and company standards.
- Monitor department budget and financial results.
- Help with the training and development of staff.
- Maintain excellent customer service and personalize guest experiences.
- Handle customer complaints and escalate issues when needed.
- Be aware of hotel services, entertainment, and events, and keep the team informed.
Requirements
- Higher degree and/or university degree, preferably Tourism or Hospitality, or similar.
- Albanian and advanced English, a third language will be highly valuable.
- Knowledge of the F&B area, both the waiting service (restaurant) and the bar.
- Knowledge of cashiers' closing and reconciliation, stock management, and ordering.
- Knowledge of the latest bars trends.
- Ability to ensure health and safety procedures (HACCP).
- Cost control/ management.
- Knowledge of REVO, and POS management.
- Advanced command of the Office 365 package.
- Knowledge of hotel operations.
- Ability to work in a team, service and quality oriented, professionalism, global and strategic vision and communication and influence as key competencies.
- Creativity and innovation.
- At least 1-2 years’ experience in a similar position, in the sector.
Benefits
- My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
inventory managementpreventive maintenancemenu managementliquor list managementcashier reconciliationstock managementHACCPcost controlPOS managementOffice 365
Soft Skills
customer serviceteamworkprofessionalismcommunicationcreativityinnovationstrategic visioninfluenceservice orientationquality orientation