Head of Groups and Events Planning
Meliá Hotels International
full-time
Posted on:
Location Type: Office
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Lead
About the role
- Maximise hotel revenue through planning, coordination, and delivery of groups and events
- Ensure details from contracting to execution elevate guest satisfaction
- Lead and develop Conference and Events Coordinators in the team
- Champion operational excellence and strengthen client relationships
- Secure hotel’s position as a top MICE destination
- Monitor event delivery, resolve incidents, and implement improvements
- Prepare departmental budgets and provide insights during business reviews
- Represent the hotel at social events and trade shows
Requirements
- Strong leadership, financial, operational, and communication skills
- Experience in a similar luxury hotel environment
- High attention to detail with a proactive, analytical and service-driven mindset
- Excellent planning ability and proven problem-solving skills
- Minimum 2 years’ experience in a management / leadership role
Benefits
- Global career opportunities across more than 350 hotels
- Hotel discounts for you, your friends & family across the globe
- Enrolment to the Company Bonus Scheme (10% of salary)
- Life Assurance x3 Salary
- Generous hotel service charge
- Health cash plan & discounted dental & optical cover
- Company pension scheme
- Loyalty rewards & refer-a-friend bonus (£500)
- 29 days’ holiday including bank holidays
- Access to Meliá’s global e-learning platform for personal & professional development
- High-street savings through Perks at Work
- Meals on duty
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
leadershipfinancial skillsoperational skillscommunication skillsattention to detailproactive mindsetanalytical mindsetservice-driven mindsetplanning abilityproblem-solving skills