Night Manager
Meliá Hotels International
full-time
Posted on:
Location Type: Office
Location: Milano • 🇮🇹 Italy
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Ensure the proper functioning of the department during the night hours
- Manage all Front Office operations (check-in, check-out, cash operations, etc.)
- Carry out administrative closure activities, according to company policies and procedures
- Proactively identify and manage issues to prevent complaints from Guests
- Ensure the health and safety of the hotel at night
- Print arrivals and departures scheduled for the following day
- Compile company reports and handover for the following morning's shift
Requirements
- Professional knowledge of the English language
- Knowledge of other foreign languages considered a plus
- Good knowledge of Opera PMS
- Previous experience in the same position in hotels of the same category
- Reliability
- Problem solving skills
Benefits
- Equal opportunities between women and men in the workplace
- Commitment to effective equality policies
- Promotion of diversity and inclusion among employees
- Support for sustainable growth of the industry through social responsibility
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Front Office operationscheck-incheck-outcash operationsadministrative closure activitiesreport compilationproblem solving
Soft skills
reliabilityproactive issue management