Customer Success Representative

Meissner

Customer Success Representative driving sales and client engagement in pharmaceutical sectors. Collaborating with Key Account Managers at Meissner's Camarillo headquarters.

Posted 6/6/2026full-timeCamarillo • California • 🇺🇸 United StatesMid-LevelSenior💰 $25 - $30 per hourWebsite

About the role

Key responsibilities & impact

The Customer Success Representative works with a passionate team whose focus is to understand the customers needs and requirements.
Reporting to the Inside Sales Manager this position is responsible for providing support to our Key Account Managers and existing clients in the pharmaceutical and biotechnology industries.
Perform outgoing calls/emails and assist in managing existing business and generating new sales.
Proactively contact customers using the phone and emails to gather information, assist in the onboarding process of new clients and assist in the increase of sales.
Assist Key Account Managers in meeting sales targets and ensure growth in assigned market or customer segments.
Assist in managing the entire sales process for the product lines, target accounts and sales opportunities.
Engage with existing customers, guiding customers to the product solution that best meet their needs, coordinating with internal resources to address customer questions/objections, providing budgetary pricing, creating and submitting individualized quotes, negotiating, overcoming obstacles and closing the sales process through the point of order receipt.
Work collaboratively with key account managers to develop and execute programs to support growth strategy of the company.
Support in establishing new customers and growing existing customer accounts.

Requirements

What you’ll need

Associates Degree from college or technical school and/or 3-5 years related experience and/or training in sales or customer service; or equivalent combination of education and experience.
Demonstrated ability to quickly grasp and master highly technical concepts and articulate them well to others.
Strong ability to identify customer needs, obstacles to the sales process and solutions using companys products and services.
Outstanding listening, verbal and written communication skills.
Strong interpersonal skills with ability to communicate effectively with a wide range of customer personality types.

Benefits

Comp & perks

Full Medical, Dental and Vision coverage with HSA Employer Contributions for eligible plans
Additional Perks- HQ Onsite Full Gym, Ultramodern Coffee Bars, Free EV Charging Stations, Employee Discounts
401k, Profit Sharing, 401k Advisory Services
Employer Sponsored Life Insurance
Employee Assistance Program
Paid Time Off, Paid Holidays, Anniversary Holiday

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales process managementcustomer onboardingbudgetary pricingquote creationnegotiationobjection handlingclosing sales

Soft Skills

customer needs identificationlistening skillsverbal communicationwritten communicationinterpersonal skills

Certifications

Associates Degree