ECM Territory Manager

MedZed

ECM Territory Manager overseeing community health navigators, enhancing healthcare access for Medicaid members. Engaging with organizations to improve member care and performance outcomes.

Posted 5/16/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Meet performance metrics, goals, and deadlines for their team while motivating them to achieve and exceed goals.
Manage the day-to-day operations for their territory, including conducting one-on-one performance and caseload reviews as well as tracking individual productivity, growth, member engagement, quality of care and graduation.
Engage with community-based organizations, health plans, and other partners.
Provide ongoing virtual and field-based coaching and development to the field team.
Provide resources related to community-based opportunities with the Community Impact Partnership Program (CIPP) Director.
Advise Community Health Navigators on how to create Specific, Measurable, Achievable, Relevant, Time-based (SMART) goals with achievable interventions and how to overcome barriers and objections with members.
Problem solve issues raised by CHNs in an initiative-taking, creative manner.
Support program expansion, staffing needs, and operational enhancements.
Hire, manage and coach staff.
Manage Profit and Loss for the territory.
Ensure timely review and approval of payroll, expenses, and other compliance requirements within territory.

Requirements

What you’ll need

Minimum of 3-4 years’ experience managing others working in health, social, or community services.
High School Degree or equivalent.
Strong analytical skills and clear understanding and comfort with data, dashboards, and reporting tools.
Ability to manage a P & L.
Ability to adapt to constant change, work well under pressure in a fast-paced and challenging environment.
Ability to solve problems, think critically, and collaborate effectively.
Curious and relentless nature.
Understanding of patient centered care and whole person care models.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account MedZed Website LinkedIn All Job Openings 201 - 500 employees Founded 2014 🤝 B2B ⚕️ Healthcare Insurance 🌍 Social Impact 💰 $6M Venture Round - MedZed on 2021-10 B2B
Healthcare Insurance
Social Impact MedZed is a care navigation and outreach company that locates, engages, and manages care for high-risk, hard-to-reach individuals—especially Medicaid members—with unmanaged clinical conditions and unmet social needs. Using locally based Navigators with lived experience, MedZed delivers hands-on, in-person and remote care management to reconnect members to primary, specialty, behavioral health and social services, close care gaps, and reduce avoidable emergency and inpatient use. The company partners with health plans and community organizations across multiple states to improve outcomes and lower costs for vulnerable populations. ECM Territory Manager Job not on LinkedIn 🔥 1 minute ago 🏄 California – Remote 💵 $75k - $80k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Meet performance metrics, goals, and deadlines for their team while motivating them to achieve and exceed goals.
Manage the day-to-day operations for their territory, including conducting one-on-one performance and caseload reviews as well as tracking individual productivity, growth, member engagement, quality of care and graduation.
Engage with community-based organizations, health plans, and other partners.
Provide ongoing virtual and field-based coaching and development to the field team.
Provide resources related to community-based opportunities with the Community Impact Partnership Program (CIPP) Director.
Advise Community Health Navigators on how to create Specific, Measurable, Achievable, Relevant, Time-based (SMART) goals with achievable interventions and how to overcome barriers and objections with members.
Problem solve issues raised by CHNs in an initiative-taking, creative manner.
Support program expansion, staffing needs, and operational enhancements.
Hire, manage and coach staff.
Manage Profit and Loss for the territory.
Ensure timely review and approval of payroll, expenses, and other compliance requirements within territory. 🎯 Requirements
Minimum of 3-4 years’ experience managing others working in health, social, or community services.
High School Degree or equivalent.
Strong analytical skills and clear understanding and comfort with data, dashboards, and reporting tools.
Ability to manage a P & L.
Ability to adapt to constant change, work well under pressure in a fast-paced and challenging environment.
Ability to solve problems, think critically, and collaborate effectively.
Curious and relentless nature.
Understanding of patient centered care and whole person care models. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Client Account Manager 🔥 1 hour ago Frontline Managed Services 1001 - 5000 🤝 B2B 🔒 Cybersecurity ☁️ SaaS Website LinkedIn All Job Openings Client Account Manager managing and expanding client accounts for IT Managed Services company. Thriving in a dynamic environment and fostering client relationships with a focus on satisfaction and growth. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Strategic Account Manager 🔥 2 hours ago CIEE Barcelona 11 - 50 📚 Education 🤝 Non-profit 👥 B2C Website LinkedIn All Job Openings Strategic Account Manager leading a team of recruitment specialists for CIEE's Summer Work and Travel programs. Focusing on host employer engagement and job placements to drive renewals and growth. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Strategic Alliance Partner Manager 🔥 6 hours ago Cloud Software Group 10,000+ employees Website LinkedIn All Job Openings Strategic Alliance Partner Manager managing executive relationships and driving revenue growth for cloud solution provider. Fostering partner success through collaboration and strategic alignment. 🇺🇸 United States – Remote 💵 $180.5k - $270.8k / year ⏰ Full Time 🟠 Senior 🔴 Lead 💰 Account Manager Strategic Account Manager 🔥 8 hours ago REHAU Window Solutions 10,000+ employees 🤝 B2B 🔧 Hardware Website LinkedIn All Job Openings Strategic Account Manager responsible for managing relationships with key residential home builders and OEM customers. Develop strategic account plans and collaboration across departments for business growth. 🇺🇸 United States – Remote 💵 $140k - $170k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Senior Oncology Account Manager 🔥 8 hours ago Exelixis 1001 - 5000 🧬 Biotechnology 💊 Pharmaceuticals Website LinkedIn All Job Openings Senior Oncology Account Manager at Exelixis focusing on strategic growth in oncology sales. Building relationships with healthcare providers and refining territory strategies for sustained impact. 🇺🇸 United States – Remote 💵 $198k - $253.5k / year 💰 $65M Post-IPO Equity on 2012-02 ⏰ Full Time 🟠 Senior 💰 Account Manager 🦅 H1B Visa Sponsor View More Account Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisperformance metricsP&L managementSMART goalscoachingproblem solvingreporting toolsquality of caremember engagementoperational enhancements

Soft Skills

leadershipmotivationadaptabilitycritical thinkingcollaborationcreativityanalytical skillscommunicationinitiativecuriosity

Certifications

High School Degree or equivalent