Product Manager
MedZed
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Own 2-4 major features or enhancements at a time, from initial concept through live adoption.
- Work with operations leaders, clinical staff, and field teams to scope requirements and understand the real problem.
- Build business cases that connect features to our strategic goals (scale, productivity, quality, visibility)
- Write clear, detailed user stories that developers can build from
- Be the point of reference when developers have questions about requirements, edge cases, or "what should happen when..."
- Design and execute communication plans so users know what is changing and why.
- Ensure training materials are built, and deployment plans work for field staff with a broad range of user skills and digital literacy.
- Monitor adoption after launch and iterate based on what is happening in the field.
- Use data to inform decisions about what to build, how to prioritize, and whether features are working.
- Partner with our Product Analyst to troubleshoot issues and gather user feedback.
- Manage relationships with outsourced development teams and hold them accountable to deadlines.
Requirements
- Bachelor's degree required.
- 2-5 years of product management experience (closer to 5 years preferred)
- Healthcare services experience required, preferably across multiple areas of healthcare (e.g., care delivery, care coordination, population health, patient engagement, Medicaid operations).
- Experience with design-driven development or user-centered design approaches
- Salesforce experience strongly preferred.
- Experience working with outsourced or offshore development teams a plus.
- Can write user stories that developers do not have to constantly ask questions about
- Understand how Salesforce works well enough to have informed conversations about what is possible.
- Comfortable reading technical documentation and translating it for non-technical audiences.
- Know how to scope work realistically and push back when timelines do not make sense.
- Can build a plan and keep it updated.
- Can tailor communication to your audience.
- Able to influence without authority across multiple stakeholder groups.
- Comfortable with ambiguity and figuring things out as you go.
- Determination to see things through, even when experiencing unexpected issues or roadblocks.
- High-velocity delivery mindset without sacrificing quality.
- Extreme empathy for end users who are not tech-savvy and are often overwhelmed.
- Willing to roll up your sleeves and do tactical work when needed.
Benefits
- Travel Requirement : 10-15%
- remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementuser storiesdesign-driven developmentuser-centered designdata analysisproject planningrequirements scopingcommunication planningtraining material developmentadoption monitoring
Soft Skills
influencing without authoritycomfortable with ambiguitydeterminationhigh-velocity delivery mindsetextreme empathytailoring communicationrelationship managementproblem-solvingadaptabilitycollaboration