Senior Account Executive

MedWatch, LLC

. Maximize client satisfaction and retention while driving growth and profitability.

Posted 4/22/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $75,000 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Maximize client satisfaction and retention while driving growth and profitability.
Ensuring that clients remain satisfied and continue to do business with the company.
Proactively addressing issues, providing high-quality support, and delivering value.
Maintain a thorough working knowledge of the MedWatch CMS system.
Manage assigned block of TPA’s/groups with multiple services, benefit plans and vendors.
Identifying opportunities for upselling or cross-selling additional services or products to existing clients.
Work with MedWatch internal departments to help investigate and resolve client issues.
Designing and implementing processes to onboard new Clients/Clients and their groups.
Coordinate and Facilitate Quarterly/Semi-Annual Client Meetings.
Use client feedback and performance metrics to continuously improve the client experience.
Present Fee Schedule Renewals and New Products to Clients.

Requirements

What you’ll need

7-10 Years Experience in working with clients, assessing their needs, and facilitating responses.
Knowledge of the insurance, self-funded, and stop-loss industries is preferred.
Good organizational skills and time management.
Must be a dynamic individual with strong interpersonal skills.
Must be a critical thinker and have a passion for the position.
Must be able to multi-task and multi-process for a variety of clients at the same time, while staying organized, providing timely responses, deliverables and follow-ups.
Excellent verbal and written communication skills.
Ability to handle difficult situations tactfully and diplomatically.
Effective problem solving and decision-making skills.
Strong computer skills with proficiency in MS Office Suite products (Word, Excel, PowerPoint).

Benefits

Comp & perks

paid time off
medical
dental
vision
short and long-term disability
life insurance
AD&D
401k with match
critical illness coverage
legal plan
identity theft coverage
pet insurance
discount programs

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

client onboardingupsellingcross-sellingproblem solvingdecision makingtime managementorganizational skillscritical thinkingcommunication skillsmulti-tasking

Soft Skills

interpersonal skillsdynamic individualtactful handling of situationsdiplomatic skillspassion for the position