Insurance Specialist

Meduit | Driving Revenue Cycle Performance

Insurance Specialist resolving insurance processing errors and denials for healthcare revenue cycle management. Collaborating with patients and insurers to ensure accurate payments.

Posted 5/12/2026full-timeRemote • California • 🇺🇸 United StatesJuniorMid-Level💰 $18 - $21 per hourWebsite

About the role

Key responsibilities & impact

Reduce outstanding accounts receivable by managing claims inventory
Speak to patients and insurance companies in a professional manner regarding their outstanding balances
Gather information from patients, clients/family members, client clinical areas, government agencies, employers, third party payors and/or medical payment programs, etc. both in-person and by telephone to register patients, gather or update information, obtain referrals and pre-authorizations, complete appropriate forms, conduct evaluations, determine benefits and eligibility (insurance, public programs, etc.), determine financial responsibility and/or to identify sources of payment for services
Request, input, verify, and modify patient’s demographic, primary care provider, and payor information
Provide excellent customer service and timely response to questions and issues related to benefits, billing, claims, payments, etc.
Answer questions by phone and provide quotes for services; identify financial resources, etc. in accordance with the client policies and procedures
Utilize various databases and specialized computer software for revenue cycle activities including eligibility verifications, pre-authorizations, medical necessity, review/updating of patient accounts, etc.
Explain charges, answer questions, and communicate a variety of requirements, policies, and procedures regarding patient financial care services and resources to patients, staff, payors, and agencies
Work with Claims and Collections in order to assist patients and their families with billing and payment activities

Requirements

What you’ll need

High School Diploma/GED
2+ years of Denials Management experience
2+ years Medical Billing/Follow-up experience
Medicare, Medicaid, and commercial payor experience
Proficiency with PC-based applications (Microsoft Outlook, Word, and Excel)
Download speed of 30MB or higher & upload speed of 10MB or higher are REQUIRED.
Access to a Secure and Private workspace
Employment eligibility: Candidates must be legally authorized to work in the United States at the time of hire
As a condition of employment, a pre-employment background check will be conducted
At this time, we are unable to consider candidates residing in the state of New York for this position

Benefits

Comp & perks

Comprehensive paid training
Medical, dental, and vision insurance
HSA and FSA available
401(k) with company match
Paid Wellness Time and Holidays
Employer paid life insurance and long-term disability
Internal growth opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Denials ManagementMedical BillingClaims ManagementEligibility VerificationPre-authorizationsPatient Account ReviewFinancial Responsibility AssessmentData EntryCustomer ServiceBilling Procedures

Soft Skills

Professional CommunicationInterpersonal SkillsProblem SolvingAttention to DetailOrganizational SkillsTime ManagementEmpathyTeam CollaborationAdaptabilityConflict Resolution

Certifications

High School DiplomaGED