Support our healthcare partners & help them thrive at Meduit!
Responsible for initial implementations and ongoing configuration tasks related to our technology platforms and specifically Artiva HCx.
Close collaboration with Operations, Data, Technical Support, Project Management, Account Management, and other internal teams to ensure product needs are met for all end users, both pre- and post-implementation.
Collaborate with Operations, Clients, Development, and Data teams to ensure all necessary data is obtained from clients.
Conduct initial business process analysis to define new processes or projects.
Assist in designing configurations to support internal and client business processes on our application platforms.
Build finalized product configurations and set up initial users for new implementations.
Lead support for project and user configurations during the stabilization phase.
Assist the Support team with escalated or complex product-related issues.
Optimize software configurations for internal and client end users.
Maintain strong knowledge of related systems for configuration, user training, and troubleshooting.
Resolve impediments independently and escalate challenges to management as needed.
Act as a subject matter expert for system/configuration capabilities.
Manage and complete assigned projects independently.
Ensure documentation is created and updated as appropriate.
Assist with the collection of product and feature definitions, including enhancements to existing products.

Requirements

Bachelor’s degree in healthcare administration, business management, computing, or a related field.
Minimum 5 years of experience working with Artiva HCx.
Minimum 5 years of experience working with SQL.
Minimum 5 years of experience in healthcare revenue cycle, hospital operations, or healthcare technology.
This role is not eligible for visa sponsorship or employer-participating training programs.
Applicants must be authorized to work in the U.S. on a full-time basis without the need for employer sponsorship, intervention, or assistance (including the signing of Form I-983 for F-1 STEM OPT) now or in the future.

Benefits

Medical, Dental, and Vision insurance (among many other options)
HSA and FSA available
401K
PTO and Paid holidays
Internal Company Growth

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Artiva HCxSQLbusiness process analysissoftware configurationuser trainingtroubleshootingproject managementdata analysisproduct configurationhealthcare technology

Soft Skills

collaborationproblem-solvingindependent managementcommunicationdocumentationsubject matter expertiseorganizational skillsleadershipadaptabilityclient support

Certifications

Bachelor’s degree in healthcare administrationBachelor’s degree in business managementBachelor’s degree in computing