Medical Customer Service Representative – Eastern Time Zone
Meduit | Driving Revenue Cycle Performance
full-time
Posted on:
Location Type: Remote
Location: Remote • Minnesota • 🇺🇸 United States
Visit company websiteSalary
💰 $17 - $19 per hour
Job Level
Junior
About the role
- Support our healthcare partners & help them thrive at Meduit!
- Compassionately guiding patients through their medical bills
- Taking inbound and making outbound calls to patients regarding outstanding balances
- Assisting patients in determining eligibility for financial assistance programs and/or bank loans when applicable
- Understanding and fully complying with all federal and state laws and regulations regarding collections policies and procedures
Requirements
- 1 year of previous call center experience (In-office or Remote)
- High School Diploma/GED
- Proficiency with PC-based applications (Microsoft Outlook, Word, and Excel)
Benefits
- Medical, Dental, and Vision insurance
- HSA and FSA available
- 401(K) plans with company match
- PTO and Paid holidays
- Employer paid life insurance and long-term disability
- Full comprehensive Paid Training Program (3+ weeks)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
call center experiencefinancial assistance programscollections policiescompliance with federal lawscompliance with state laws
Soft skills
compassionate communicationpatient guidanceproblem-solving
Certifications
High School DiplomaGED