Client Services Representative
Meduit | Driving Revenue Cycle Performance
full-time
Posted on:
Location Type: Hybrid
Location: Indianapolis • 🇺🇸 United States
Visit company websiteSalary
💰 $16 - $18 per hour
Job Level
Mid-LevelSenior
About the role
- Supports the team by processing and handling time-sensitive documents and patient requests
- Not primarily phone-based; focuses on backend administrative tasks
- Ensures support for team members managing direct phone lines to assist patients effectively
- Coordinates, validates, and delivers consumer specific requests
- Analyzes consumer mail or itemized billings for accuracy
- Processes all internal correspondence and account updates
- Analyzes accounts to resolve balance discrepancies and post payments and adjustments
- Verifies insurance eligibility
- Inspects bankruptcy notifications
- Processes itemized statements and settlement offers
Requirements
- HS Diploma/GED
- Excellent computer skills
- Proficiency with Microsoft Outlook, Word, and Excel
- Experience with Epic EHR system (Preferred)
- Administrative experience (Preferred)
- Knowledge of HIPAA, Medicaid, Medicare, Insurance, and FDCPA (Preferred)
Benefits
- Steady work schedule
- Medical, Dental, and Vision insurance
- HSA and FSA available
- 401(K) plans with company match
- PTO and Paid holidays
- Employer paid life insurance and long-term disability
- Internal company growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisdocument processingbilling accuracyinsurance verificationaccount reconciliationpayment processingadministrative tasksconsumer request coordination
Soft skills
team supportcommunicationorganizational skillsattention to detail
Certifications
HS DiplomaGED