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HR Support IV – ELR Operations
MedtronicHR operations specialist coordinating employee relations, terminations, and restructuring support for Medtronic’s global healthcare technology business. Supporting the Benelux region with confidential case and process management.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Employee Relations, including case management, process improvement, and compliance with Dutch and Belgian employment law. Proficient in managing confidential HR information and providing support to managers and employees through effective communication and organizational skills.
Highest-signal resume keywords
Employee RelationsProcess ImprovementEmployment LawMicrosoft Office ProficiencyConfidentiality Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Case ManagementData CoordinationData AnalysisProgram DesignProcess Design
Soft Skills
Excellent Communication SkillsStrong Organizational SkillsProblem SolvingMultitaskingIndependent Judgment
Tools & Technologies
Workday
Industry Keywords
Employee Relations ProceduresDutch Employment LawBelgian Employment LawConfidential HR Information
About the role
Key responsibilities & impact- Provide project coordination support and partnership to the Employee Relations team
- Support managers and employees with advice and coaching on entry-level employee relations issues
- Perform specialized operational-related tasks and assist in developing processes and procedures
- Collaborate with ER Support, ER Partner, Employment Law/Legal, Compliance, Human Resources, and other stakeholders
- Support the Benelux region, primarily the Netherlands and Belgium
- Coordinate case management for ER concerns, disciplinaries, terminations, and investigations
- Manage record keeping for terminations, performance improvement, escalation and notification programs, and related processes
- Execute voluntary and involuntary terminations within scope
- Provide managers with termination materials and tools, coach them through processes and system navigation, and ensure timely completion and approvals
- Manage termination-process activities including Workday transactions, IT requirements, payroll, policies, and unemployment claims as applicable
- Plan and support organizational restructuring and reduction-in-force activities
- Support data management, execution, and reporting involving personal and confidential information
- Partner with offboarding teams including IT, Security, TA, AskHR, Finance, Global Mobility, and MEAP
- Prepare employee packets, notification letters, separation agreements, and releases
- Submit requests to initiate outplacement services and handle ad hoc requests
- Answer employee questions on organizational policies and procedures and refer them to appropriate resources
- Maintain strict confidentiality and exercise sound judgment when handling confidential HR information
Requirements
What you’ll need- Bachelor's degree with working experience or High School diploma with 3 years administrative/project coordinator experience
- Proficient with Microsoft Office (MS Excel, Word, Powerpoint, Outlook, etc.)
- Strong skills in program/process design and process improvement
- Working knowledge of Dutch and Belgian government and law
- Experience in Employee & Labour Relations and Employment Law
- Demonstrated knowledge of ER procedures and processes
- Excellent written and verbal communication skills
- Strong organizational skills
- Ability to solve problems and multitask
- Skilled technical support with minimal direction, including data coordination, data analysis, tracking and coding
- Ability to exercise independent judgment and discretion
- Ability to maintain confidentiality
Benefits
Comp & perks- Medtronic offers a competitive Salary and flexible Benefits Package
- Wide range of benefits, resources, and competitive compensation plans designed to support every career and life stage
- Eligible for a short-term incentive called the Medtronic Incentive Plan (MIP)