Principal Field Technical Service Specialist, NMPH

Medtronic

Medtronic field specialist supporting neuromodulation and pelvic health clinical studies. Providing device programming, procedural support, training, troubleshooting, and patient follow-up across U.S.

Posted 8/28/2026full-timeRemote • California, Florida • 🇺🇸 United StatesLead💰 $100,800 - $151,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing technical and clinical support for Neuromodulation and Pelvic Health studies, with a strong focus on device programming, procedural support, and compliance with clinical protocols. Capable of mentoring colleagues and collaborating cross-functionally to enhance operational effectiveness in clinical research environments.

Highest-signal resume keywords

Device ProgrammingClinical Research SupportNeuromodulation TherapiesGood Clinical PracticeTechnical Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical SupportTroubleshootingPatient SupportStudy DocumentationData CollectionDevice Functionality EducationStudy PlanningProtocol ComplianceField Observations DocumentationTechnical Guidance

Soft Skills

CollaborationMentoringCommunicationProblem-SolvingStakeholder Management

Industry Keywords

NeuromodulationPelvic HealthClinical TrialsInvestigational Device StudiesPivotal TrialsPost-Market Clinical ProgramsRegulated Medical Device EnvironmentsInterventional SupportOperating Room ExperienceFeasibility Studies

About the role

Key responsibilities & impact

Provide field-based technical, procedural, and clinical support for Neuromodulation and Pelvic Health clinical studies
Support implant procedures, device programming, follow-up visits, troubleshooting, and study-related patient support
Partner with physicians, investigators, research coordinators, and site personnel on protocol compliance, enrollment, patient follow-up, and data collection
Serve as a technical resource across Clinical Research, Engineering, Research and Technology, Medical Affairs, and field teams
Support study planning, activation, and site initiation activities
Review clinical investigational plans, workflows, training materials, technical documentation, and site support strategies
Deliver education and training on device functionality, therapy delivery, programming, procedural workflows, and study requirements
Document field observations, technical issues, study execution challenges, and customer feedback
Communicate trends and recommendations to stakeholders
Collaborate cross-functionally to identify study risks, remove execution barriers, and improve operational effectiveness
Mentor and provide technical guidance to clinical and field-based colleagues

Requirements

What you’ll need

High School Diploma or GED and 10+ years; OR Associate Degree and 8+ years; OR Bachelor's Degree and 6+ years of clinical, technical, field service, medical device, healthcare, procedural support, or related experience
Experience supporting device-based clinical, technical, procedural, or customer-facing activities, including physician education, device programming, troubleshooting, procedural support, or patient support
Ability to work effectively in clinical environments while supporting multiple stakeholders and study priorities
Ability to travel approximately 70% to 75% of the time, including overnight travel by air and automobile, across the United States
For Baccalaureate degrees earned outside of the United States, a degree satisfying 8 C.F.R. § 214.2(h)(4)(iii)(A) is required
Principal-level U.S. work authorization sponsorship policy applies; roles below Principal level require unrestricted U.S. work authorization at hire and throughout employment
Preferred: Experience supporting clinical research, investigational device studies, feasibility studies, pivotal trials, or post-market clinical programs
Preferred: Experience with Neuromodulation and/or Pelvic Health therapies, including Deep Brain Stimulation, Spinal Cord Stimulation, Targeted Drug Delivery, Sacral Neuromodulation, or Tibial Neuromodulation
Preferred: Procedural, operating room, interventional, or implant support experience
Preferred: Knowledge of Good Clinical Practice, clinical trial conduct, protocol compliance, study documentation, data quality standards, and regulated medical device environments
Preferred: Experience training, mentoring, coaching, or providing technical leadership

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps global well-being program
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement
Capital Accumulation Plan for Vice Presidents and above or employees meeting IRS earning minimums
Temporary employees eligible for paid sick time as required by applicable state law
Employee Stock Purchase Plan for temporary employees