Clinical Specialist, Cardiac Rhythm Management – CRM

Medtronic

Clinical Specialist providing technical, educational, and sales support in Cardiac Rhythm Management. Located remotely while residing in specified states to support healthcare technology solutions.

Posted 7/22/2026full-timeRemote • New Jersey, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $72,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Cardiac Rhythm Management (CRM) products and solutions, providing technical support, education, and operational assistance to healthcare professionals. Proficient in managing customer relationships, inventory logistics, and maintaining compliance with vendor credentialing requirements.

Highest-signal resume keywords

Cardiac Rhythm Management (CRM)Medical TerminologyCustomer Service SkillsMicrosoft ToolsField Sales Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical SupportTroubleshootingPatient RegistrationInventory ManagementComplex MathematicsMechanical ConceptsScience KnowledgeComputing Skills

Soft Skills

Interpersonal SkillsWritten CommunicationVerbal CommunicationOrganizational SkillsWork Ethic

Tools & Technologies

SalesForce.com

Industry Keywords

Medical Device IndustryHealthcareVendor CredentialingCustomer Needs AssessmentMarket Dynamics

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives.
Successfully completes CRM Field Technical Training – including online and field-based training
Performs checks/interrogations of all CRM medical device systems post sign-off
Supports implants of all CRM products post sign-off
Provides on-call support as needed on evenings and weekends post sign-off
Provide troubleshooting support as requested
Assures completion of patient registration and any other required hospital documentation
Helps manage consignment inventory and trunk inventory once obtained
Provides additional inventory support to meet customer needs
Maintains software on programmers throughout the district as directed
Assists with managing daily coverage logistics as needed
Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed
Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off
Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer
Assists with obtaining customer POs throughout the quarter
Has a basic understanding of the competitive landscape
Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives
Stays up to date on new products, solutions and patient management offerings
Completes all assigned training in a timely manner

Requirements

What you’ll need

High School Diploma PLUS a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR- Associate’s Degree PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing -OR- Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing
Thorough working knowledge of medical terminology and the medical device industry
Proven ability to build/maintain positive relationships with peers and colleagues across organization levels
Strong work ethic in accomplishing objectives of the position
Expertise with Microsoft tools & other applications (i.e., SalesForce.com)
Ability to meet vendor credentialing requirements
Excellent customer service skills
Excellent interpersonal, written/verbal communication skills
Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines

Benefits

Comp & perks

Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)