District Service Manager, Cardiac Rhythm Management

Medtronic

District Service Manager leading Cardiac Rhythm Management team at Medtronic. Overseeing service delivery and collaboration with sales for improved patient outcomes.

Posted 7/16/2026full-timeDes Moines • Iowa, New York • 🇺🇸 United StatesMid-LevelSenior💰 $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and coaching abilities to manage a CRM Service Team effectively while driving service optimization and achieving business objectives in the healthcare sector. Possesses extensive knowledge of Cardiac Rhythm Management and a proven track record in healthcare experience, particularly within the medical device industry.

Highest-signal resume keywords

Leadership SkillsHealthcare ExperienceCardiac Rhythm Management KnowledgeLean Sigma PrinciplesBusiness Acumen

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

CRM ManagementService Strategy ImplementationSales CoordinationPerformance ReviewGoal SettingRecruiting and HiringService OptimizationTechnical ExpertiseCustomer Focused Quality ConceptsStrategic Thinking

Soft Skills

CoachingCollaborationCritical Thinking

Tools & Technologies

Microsoft Office Applications

Industry Keywords

HealthcareMedical Device IndustryCardiac Customer BaseService DeliveryImplants and Follow-Ups

About the role

Key responsibilities & impact

Manage CRM Service Team to deliver unsurpassed service, technical expertise and support the achievement of implant and revenue goals.
Provide ongoing feedback and coaching to direct reports; provides regular performance reviews, goal setting discussions, development discussions, and implements corrective actions where necessary.
Responsible for CRM Clinical Specialist recruiting and hiring. Continually work to maintain a strong, diverse bench of Clinical Specialist talent for future hiring opportunities.
Lead team to implement CRM service strategy, programs, new technology solutions that impact service delivery and key initiatives.
Drive service optimization and efficiency and new service models.
Collaborate with sales team and additional key stakeholders to coordinate and execute strategies to achieve service-related business objectives.
Work with regional and district leadership to align resources based on business priorities and appropriate service demands.
Ensure efficient, effective use of inventory, expenses and assets, and apply Customer Focused Quality Concepts.

Requirements

What you’ll need

Bachelor's Degree
5 years of successful healthcare experience (such as in a hospital, clinic or medical device company)
Medtronic experience in role that interacts with a Field organization
Knowledge of local cardiac customer base
Knowledge of Cardiac Rhythm Management service coverage requirements for implants and follow-ups
Experience in sales, marketing, training, healthcare, technical services or related areas in the medical device industry
Training and experience with Lean Sigma principles
Demonstrated business acumen
Demonstrated leadership skills involving coaching and employee development
Capable of critical/strategic thinking; ability to execute strategy
Working knowledge of Microsoft office applications

Benefits

Comp & perks

Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)