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Medtronic

Clinical Consultant II – Enabling Technologies

Medtronic

Clinical Consultant II providing clinical and technical support for Medtronic Neuro solutions. Building customer relationships and coordinating on-site installations for technology-enabled procedures.

Posted 6/29/2026full-timeFort Wayne • 🇺🇸 United StatesMid-LevelSenior💰 $60,800 - $91,200 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in clinical support, technical assistance, and customer relationship management within the medical imaging and robotics field. Proficient in system maintenance, installation, and providing training to enhance customer experience and system performance.

Highest-signal resume keywords
Clinical SupportTechnical AssistanceCustomer Relationship ManagementImage Guided Systems ExperienceRT and/or MRI Certification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
System MaintenanceSoftware InstallationHardware InstallationPreventative MaintenanceTechnical SupportCustomer TrainingMedical ImagingRobotics ExperienceMedical SalesClinical Knowledge
Soft Skills
CollaborationCommunicationCustomer ServiceRelationship BuildingProblem Solving
Certifications & Qualifications
RT CertificationMRI Certification
Industry Keywords
Medical ImagingNavigationRoboticsSurgical SynergyTechnology-Enabled Procedures

About the role

Key responsibilities & impact
  • Provide clinical, technical and product knowledge support to existing and potential customers
  • Build and maintain solid customer relationships and provides customer training at all levels
  • Coordinate, support, and collaborate with NRCs and other Surgical Synergy team members for on-site installations with our customers
  • Represent Medtronic during technology-enabled procedures to provide technical assistance
  • Maintain system hardware and software to maximize system performance
  • Install software and hardware upgrades
  • Perform system preventative maintenance
  • Provide telephone clinical support to customers
  • Act as the primary Medtronic customer liaison for repair and technical support issues

Requirements

What you’ll need
  • High School Diploma or GED AND minimum of 6 years of clinical, medical sales or medical imaging/navigation/robotics experience
  • Associate’s Degree with a minimum of 4 years of clinical, medical sales or medical imaging/navigation/robotics experience
  • Bachelor’s degree with a minimum of 2 years of clinical, medical sales or medical imaging/navigation/robotics experience
  • RT and/or MRI certification
  • Prior experience with Image Guided Systems
  • Prior experience with MRI Operating room experience

Benefits

Comp & perks
  • Health, Dental and vision insurance
  • Health Savings Account
  • Healthcare Flexible Spending Account
  • Life insurance
  • Long-term disability leave
  • Dependent daycare spending account
  • Tuition assistance/reimbursement
  • Simple Steps (global well-being program)
  • Incentive plans
  • 401(k) plan plus employer contribution and match
  • Short-term disability
  • Paid time off
  • Paid holidays
  • Employee Stock Purchase Plan
  • Employee Assistance Program
  • Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
  • Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)