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Medtronic

Clinical Consultant II – Enabling Technologies

Medtronic

Clinical Consultant II at Medtronic supporting medical technologies with a focus on customer relationships and technical assistance. Field-based role with key responsibilities in training and customer engagement.

Posted 6/2/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $60,800 - $91,200 per yearWebsite

Tech Stack

Tools & technologies
LinuxUnix

About the role

Key responsibilities & impact
  • Provides clinical, technical and product knowledge support to existing and potential customers
  • Builds and maintains solid customer relationships and provides customer training at all levels
  • Is responsible for key customer reports as required to support Medtronic Neurosurgery/Navigation/Robotic Assisted Surgery products and services
  • Coordinate, support, and collaborate with NRCs and other Surgical Synergy team members for on-site installations with our customers
  • Represents Medtronic during technology-enabled procedures to provide technical assistance
  • Maintain system hardware and software to maximize system performance
  • Installs software and hardware upgrades
  • Performs system preventative maintenance
  • Provides telephone clinical support to customers
  • Uses UNIX/LINUX commands to modify operating files
  • Acts as the primary Medtronic customer liaison for repair and technical support issues
  • Educates and trains physicians and hospital personnel on technical matters relating to our technology-enabled procedures
  • Participates in in-house sponsored customer training at designated sites for both internal and external partners

Requirements

What you’ll need
  • High School Diploma or GED AND a minimum of 6 years of clinical, medical sales or medical imaging/navigation/robotics experience
  • Associate’s Degree with a minimum 4 years of clinical, medical sales or medical imaging/navigation/robotics experience
  • A Bachelor’s degree with a minimum of 2 years of clinical, medical sales or medical imaging/navigation/robotics experience
  • RT and/or MRI certification (Nice to Have)
  • Prior experience with Image Guided Systems (Nice to Have)
  • Prior experience with MRI (Nice to Have)
  • Operating room experience (Nice to Have)

Benefits

Comp & perks
  • Health, Dental and vision insurance
  • Health Savings Account
  • Healthcare Flexible Spending Account
  • Life insurance
  • Long-term disability leave
  • Dependent daycare spending account
  • Tuition assistance/reimbursement
  • Simple Steps (global well-being program)
  • Incentive plans
  • 401(k) plan plus employer contribution and match
  • Short-term disability
  • Paid time off
  • Paid holidays
  • Employee Stock Purchase Plan
  • Employee Assistance Program
  • Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
  • Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
UNIXLINUXsystem maintenancesoftware installationhardware installationpreventative maintenancetechnical supportcustomer trainingclinical supportmedical imaging
Soft Skills
customer relationship managementcommunicationcollaborationtrainingproblem-solvinginterpersonal skillsorganizational skillstechnical assistanceliaisonsupport
Certifications
RT certificationMRI certificationHigh School DiplomaGEDAssociate’s DegreeBachelor’s Degree