Cardiac Rhythm Management Technical Field Engineer

Medtronic

Technical Field Engineer for Medtronic supporting Cardiac Rhythm Management education and training. Collaborating with customers and teams in a remote capacity across Massachusetts and Rhode Island.

Posted 5/22/2026full-timeRemote • Massachusetts, Rhode Island • 🇺🇸 United StatesJuniorMid-Level💰 $90,000 - $114,000 per yearWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Lead regional customer and employee education and training activities in support of Cardiac Rhythm Management (CRM) procedure and product launches.
Partner with key leadership, field, and cross functional personnel to identify opportunities for and barriers to improving district and region performance.
Provide feedback to product development, quality, education, and marketing teams regarding product performance to improve future offerings.
Serve as the customer and field technical resource in CRM.
Teach and educate internal teams and external customers on CRM procedures, therapies/products, processes and solutions.
Lead coordination of new-hire training with accountability to hiring manager (DM or DSM).
Responsible for new hire field sign-off.
Enhance relationships with current and future stakeholders by delivering strategic and innovative education to promote Medtronic products and therapies while focusing on the clinical value.

Requirements

What you’ll need

Bachelor’s Degree PLUS a minimum 2 years of experience in electrophysiology or sales/service/engineering in the Cardiac Rhythm or an Implantable Medical Device Industry -OR- Advanced Degree in engineering or nursing
Degree in biomedical engineering or nursing
Cath Lab, EP Lab, hospital/clinic, or cardiology experience
Experience teaching and educating medical personnel, peers, and technical support personnel
Thorough working knowledge of cardiac medical terminology and the medical device industry
Excellent customer service skills
Proven ability to build/maintain positive relationships with peers and colleagues across organization levels
Excellent interpersonal, written/verbal communication skills
Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
Strong work ethic in accomplishing objectives of the position
Expertise with Microsoft tools and other business applications (i.e., SalesForce.com)
Ability to meet vendor credentialing requirements
IBHRE certification (required at Sr and Prin level)

Benefits

Comp & perks

Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

electrophysiologyCardiac Rhythm Managementmedical device industrycardiac medical terminologyteachingeducating medical personnelnew-hire trainingfield sign-offclinical value

Soft Skills

customer servicerelationship buildinginterpersonal communicationwritten communicationverbal communicationorganizational skillstime managementstrong work ethicstrategic thinking

Certifications

IBHRE certification