Senior Field Service Technical Training Specialist – Cardiac Ablation Solutions

Medtronic

Lead training for Global Field Service employees at Medtronic, creating and delivering comprehensive training on CAS technologies. Collaborate with various departments to enhance training programs and ensure compliance.

Posted 5/22/2026full-timeColorado, Minnesota • 🇺🇸 United StatesSenior💰 $87,200 - $130,800 per yearWebsite

About the role

Key responsibilities & impact

Drive, create and deliver training for Global Field Service employees.
Create, improve and deliver the course curriculum for CAS technologies including Cryo Gen V, Nitron, PulseSelect, and Affera.
Educate employees on the technical knowledge required to troubleshoot, repair, and maintain products.
Collaborate with a cross functional group (Product Marketing, Sales, Services, Legal, Quality, and Regulatory) to create technical training programs, curricula, course materials and measurements that support business unit strategies and are compliant with regulatory, quality systems, and Business Conduct Standards.
Ensure timely updates to the course curricula to reflect changes in product offerings and market demands.
Drive innovative training methods including on-line modules and video tutorials.
Prepare Instructor Guides and Certified Instructor Program on new/revised curricula and materials, on a global basis.
Stay abreast of training and development industry research (e.g. learning theory, motivation theory)
Provide timely evaluation and feedback to trainees and their managers/supervisors.
Partner with Field Service Engineers and Factory to understand the manufacturing process to develop and maintain technical knowledge, system intricacies, and troubleshooting skills.
Conduct training for new product introductions and/or software releases.
Ensure accurate training attendance is documented and updated in proper locations.
Conduct Certified Instructor Programs for Service educational course offerings.

Requirements

What you’ll need

High School Diploma or equivalent with 8+ years of engineering, technical training or troubleshooting experience OR Associate's Degree with 6+ years of engineering, technical training or troubleshooting experience OR Bachelor’s Degree with 4+ years of engineering, technical training or troubleshooting experience
Previous experience in field service or engineering in the medical device industry
Direct experience with Cryo Consoles or other ablation products
Experience developing content and delivering technical training
Familiarity with Articulate
Familiarity with commonly used test equipment (i.e.: multimeter, oscilloscope, ESA)
Ability to read and understand schematics and engineering drawings
Familiar with the FDA 21 CFR, CGMP for Medical device
Advanced education in Electrical Engineering or Scientific discipline or similar related field.
Biomedical Engineering background or equivalent.
Mechanical, electrical, and Windows based computer experience providing technical support & services. Including equipment and application support.
Healthcare/surgical setting experience.
Ability to function well under pressure and expend effort to meet schedules and deadlines
Adept with the use of basic hand tools and mechanical and electronic devices.

Benefits

Comp & perks

Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical trainingtroubleshootingcurriculum developmentcontent developmentCryo Consolesablation productsreading schematicsengineering drawingsmultimeteroscilloscope

Soft Skills

collaborationcommunicationevaluationfeedbackability to function under pressuretime managementmotivation theorylearning theory

Certifications

Certified Instructor Program