Regional Clinical Service Manager

Medtronic

Regional Clinical Service Manager leading clinical support initiatives for Medtronic's cardiac mapping and ablation solutions. Collaborating with stakeholders and managing regional personnel while driving clinical excellence.

Posted 5/15/2026full-timeRemote • Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $130,000 - $140,000 per yearWebsite

About the role

Key responsibilities & impact

Lead all regional clinical support related activities and programs to efficiently optimize resources, deliver customer value and deliver exceptional clinical guidance
Partners with sales team to drive key clinical support initiatives and provide assessments via periodic business reviews that highlight the value of Medtronic ablation clinical support to our customers
Work with regional leadership to align resources based on business priorities and appropriate clinical support demands
Lead and drive changes focused on strengthening of EP acumen, prioritization of understanding and implementation of expanded EP ablation solutions to the customer, and customer engagement
Collaborate with sales team and additional key stakeholders to coordinate and execute strategies to achieve ablation solution expansion business objectives
Provide ongoing feedback and coaching to direct reports; provides regular performance reviews and implements corrective actions where necessary.
Leads regional Clinical Specialists to execute on key goals and objectives
Assist employees with goal setting, performance reviews, and individual development planning (IDP’s).
Responsible Clinical Specialist recruiting and hiring.
Continually work to maintain a strong, diverse bench of Clinical Specialist talent for future hiring opportunities
Understands national, regional and territory sales objectives.
Works in partnership with account managers and CAS Regional Manager to achieve/ exceed goals
Serves as effective Medtronic CAS representative to physicians and support staff regarding Medtronic CAS products, service and support
Promotes the safe and effective use of Medtronic CAS products and related procedures
Represents Medtronic CAS during ablations procedures to provide clinical guidance, technical assistance, and customer engagement
Receives technical inquiries by customers and team.
Researches and supports resolution for solutions to questions or problems
Partner with education team and internal resources to facilitate and lead the training of new and tenured field personnel
Educates and trains physicians, hospital personnel and office staff on CAS products and procedures. (e.g. one-on-one training sessions, in-service education programs, seminars and/or outside symposiums)
Supports and provides training and resources for hospital staff to enable them to conduct training for their personnel.

Requirements

What you’ll need

Bachelor’s Degree with 5 years of relevant experience or advanced degree with 3 years of relevant experience.
Experience within Electrophysiology (sales, clinical, etc.)
Management experience (sales, clinical, training, etc.)
Must have a valid driver's license and active vehicle insurance policy.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Benefits

Comp & perks

Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

clinical supportelectrophysiologyablation solutionsperformance reviewsgoal settingtraining facilitationtechnical assistancecustomer engagementrecruitinghiring

Soft Skills

leadershipcoachingcollaborationcommunicationstrategic planningproblem-solvingcustomer value deliveryresource optimizationperformance managementdiversity management

Certifications

Bachelor's Degreeadvanced degreevalid driver's licenseactive vehicle insurance