Executive Program Management – Robotic Surgical Technologies

Medtronic

HUGO™ RAS Program Manager responsible for driving robotic-assisted surgery platform adoption in Texas at Medtronic. Leading operational excellence and collaboration with surgical teams to enhance outcomes.

Posted 4/24/2026full-timeRemote • Texas • 🇺🇸 United StatesSeniorLead💰 $135,000 per yearWebsite

About the role

Key responsibilities & impact

Drive the successful adoption, operational excellence, and utilization growth of the HUGO™ Robotic-Assisted Surgery (RAS) platform across assigned accounts
Monitor and promote robotic case volume and case mix
Monitor and analyze trends, proactively drive expansion opportunities and address downward trends
Lead annual expectation-setting and regular program review meetings with hospital leadership and surgical departments
Track and report performance against KPIs, leveraging NPS feedback to enhance user experience
Integrate the HUGO RAS program into broader surgical account plans and commercial objectives
Collaborate with commercial teams to support capital planning, Software & Hardware upgrades, contract renewals, and digital solution deployment
Act as the primary escalation point for operational, clinical, or commercial issues, coordinating resolution across teams
Own program quality management, ensuring all issues are documented and addressed in the Medtronic Quality System
Maintain regular touchpoints with HUGO RAS users; attend procedures and collect structured feedback
Support user retention, drive increased user utilization, proactively when trending is not positive, and convert new surgeon candidates by demonstrating workflow benefits
Facilitate participation in HUGO user groups, masterclasses, and skill development opportunities
Ensure readiness for all scheduled robotic cases, including staffing, system, and instrument availability
Oversee field inventory management, anticipate needs, and resolve discrepancies for uninterrupted execution
Download, archive, and analyze tower log data to support program optimization
Lead additional cohort onboarding and skill development for future users and staff via structured pathways
Coordinate simulation training, dry-lab activities, live case mentorship, and proctorship management

Requirements

What you’ll need

High School Diploma (or equivalent) AND 12+ years experience* OR Associate’s Degree AND 10+ years experience* OR Bachelor’s Degree AND 8+ years experience*
Relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences
Experience in working with Surgical teams in Operating Rooms
Experience in medical device commercialization efforts (sales, marketing, clinical) having managed products or services used in the operating room
Strong communication, presentation, business and analytical skills

Benefits

Comp & perks

Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

robotic-assisted surgeryprogram quality managementperformance trackingdata analysiscapital planningsoftware upgradeshardware upgradesinventory managementsimulation trainingclinical experience

Soft Skills

communication skillspresentation skillsanalytical skillsleadershipcollaborationproblem-solvinguser retentionmentorshipfacilitationcustomer engagement