Medtronic

District Service Manager – CRM

Medtronic

full-time

Posted on:

Location Type: Remote

Location: Kentucky • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $125,000 - $137,000 per year

About the role

  • Leads CVG service-related activities and programs to efficiently optimize resources, deliver customer value and deliver exceptional service
  • Drive execution of key CVG initiatives to achieve Group, BU and Regional level goals
  • Partner with regional management teams to achieve implant, revenue and expense goals for assigned geography
  • Manage, develop and motivate service employees to deliver unsurpassed patient care, physician/AHP service and technical expertise in the hospital, clinic and other care settings
  • Collaborate with key stakeholders to coordinate, develop and execute strategies to achieve short- and long-term business objectives especially related to service activities and programs
  • Work with regional and district leadership to align resources based on business priorities and appropriate service demands

Requirements

  • Bachelor's Degree
  • 5 years of successful professional experience
  • 3 years of successful clinical experience
  • Medtronic experience in role that interacts with CVG field organization
  • Knowledge of local cardiac customer base
  • Knowledge of Cardiac Rhythm Management service coverage requirements for implants and follow-ups
  • Experience in sales, marketing, training, healthcare, technical services or related areas in the medical device industry
  • Training and experience with Lean Sigma principles
  • Demonstrated business acumen
  • Experience in a healthcare related discipline
  • Ability to learn and understand technical aspects of business
  • Ability to manage, coach and develop managers and employees
  • Capable of critical/strategic thinking; ability to execute strategy
Benefits
  • Health, Dental and vision insurance
  • Health Savings Account
  • Healthcare Flexible Spending Account
  • Life insurance
  • Long-term disability leave
  • Dependent daycare spending account
  • Tuition assistance/reimbursement
  • Simple Steps (global well-being program)
  • Incentive plans
  • 401(k) plan plus employer contribution and match
  • Short-term disability
  • Paid time off
  • Paid holidays
  • Employee Stock Purchase Plan
  • Employee Assistance Program
  • Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
  • Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
clinical experienceCardiac Rhythm ManagementLean Sigma principlesbusiness acumentechnical servicessalesmarketingtraininghealthcare experienceresource optimization
Soft Skills
leadershipcoachingstrategic thinkingcollaborationmotivationcommunicationcustomer serviceproblem-solvingteam developmentexecution
Certifications
Bachelor's Degree