Medtronic

Therapy Development Specialist, Pelvic Health

Medtronic

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $125,000 per year

Job Level

Mid-LevelSenior

About the role

  • Own the customer implementation process and procedural success metrics to drive adoption of new Pelvic Health therapies within targeted accounts
  • Set a strong foundation for customer and procedural independence and program growth
  • Guide medical professionals to safely and effectively use new therapies including, but not limited to, implant and technologies that enable procedure success
  • Provide education and technical support to HCPs to enhance their understanding, usage, and long-term adoption of new therapies
  • Identify implementation and broader adoption challenges and determine the most appropriate avenue for resolution
  • Conduct reviews with HCP teams to provide metrics on implementation status, discuss successes and address any challenges
  • Gather and analyze feedback from physicians and clinician teams to identify areas for improvement, optimization, and long-term adoption
  • Collaborate with cross-functional teams, including marketing, sales, and product development, to ensure a successful product launch
  • Partner with District Manager, Marketing, Medical Education and Field Market Development to identify current and future needs related to procedure market development at targeted accounts
  • Develop and execute therapy development plans for each target account to support sustained adoption
  • Build and maintain strong relationships with HCP and staff at supported sites and act as a liaison between the company and healthcare provider teams
  • Provide on-site technical support during initial procedures to ensure the proper use and assist physicians and clinical staff with technical guidance and troubleshooting during procedures
  • Ensure compliance with all safety protocols and guidelines during product usage in the OR/ASC/Office
  • Stay up to date on latest clinical publications and attend physician trainings (including potential cadaver training support)
  • Share new support materials (e.g. case publications, case libraries) with HCPs and share insights and best practices with internal teams
  • Participate in ongoing training and professional development opportunities to enhance skills and knowledge
  • Contribute to continuous improvement of training programs and technical support processes

Requirements

  • Bachelor’s degree in a related field (e.g., Biomedical Engineering, Nursing, or a related healthcare discipline)
  • 5+ years of experience in a clinical or medical device environment, with a focus on physician training and OR technical product support
  • Willingness to travel extensively to provide on-site technical support (70+% travel within the assigned district and potentially outside of the district)
  • Experience with product launch and market introduction of medical devices (preferred)
  • Advanced degree or certification in a relevant field (preferred)
  • Proven track record of successful physician training and/or case coverage
  • Strong understanding of surgical procedures and medical device technology
  • Confidence to provide physician constructive feedback to improve performance
  • Excellent communication and presentation skills
  • Ability to work independently and collaborate with cross-functional partners
  • Ability to manage change and reduce concern experienced by others
  • Ability to comply with hospital/clinic credentialing requirements (for patient-facing field employees)
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